Support Worker Intensive Support Team

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Sandown; On-site; GBP 26,000 - 27,000; Part time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is hiring a Support Worker to join the Intensive Support Team on the Isle of Wight. This permanent, part-time role involves working with service users to assess, plan, implement and evaluate supportive care in collaboration with the multidisciplinary team.

Your responsibilities include promoting safety, building rapport, assisting with care plans, and supporting service users in personal development and community activities.

Qualifications

• Commitment to educational development appropriate to the role.
• Maintain an up-to-date awareness of developments in Social and Health Care practice.

Responsibilities

• Provide support to an allocated group of service users to promote safety and community living.
• Support service users to identify needs and assist in planning, implementing and evaluating individual care plans.
• Maintain confidentiality in all communications and adhere to standards of care.
• Assist practitioners in administering agreed standards of care to service users.
• Build rapport with service users, including in settings outside the home such as community resources.
• Monitor progress and alert staff to early signs of relapse or changes in mental state.
• Participate in risk assessment and risk management practices as required.
• Attend outpatient appointments and clinical reviews when needed.
• Encourage service users to engage in leisure, social and recreational activities.

Skills

Teamwork

Communication

Computer literacy

Risk monitoring

Education

Commitment to educational development

Tools

Electronic records systems

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Support Worker Intensive Support Team

The closing date is 01 November 2026

The Community Learning Disabilities Team on the Isle of Wight are seeking applications from highly motivated individuals to work as a Support Worker within the Intensive Support Team. This a permanent, part-time position at 30.75 hours per week.

The post holder will be able to focus on the direct needs of the service users, working across boundaries of care an organisations; develop a rapport based upon companionship and friendship and be able to assist practitioners within the Intensive Support Team to assess, plan, implement and evaluate individual care plans.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

• To provide support and give time to an allocated group of service users in order to promote their safety and maintain them in the community environment.
• To support service users to identify their needs and to assist practitioners within the Intensive Support Team to assess, plan, implement and evaluate individual care plans.
• To have the individual service users' needs at the fore at all times and use agreed values and skills to underpin their day-to-day work.
• To assist the practitioners in administering agreed standards of care to all service users.
• To be responsible for building a rapport with service users which may entail working with them in a setting other than that of the service user's home i.e.: visiting community resources.
• Answer the telephone and take messages, maintaining confidentiality and referring relevant calls to qualified staff.
• To help identify early signs of relapse by monitoring the service user's progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
• Actively participate as necessary in risk assessment and risk management practises, in line with Risk Policy.
• Attend outpatient appointments and clinical reviews with selected service users as required.
• Encourage and assist service users in leisure, social and recreational activities.
• To support service users to engage effectively with the agreed care plan and access appropriate services provided on a regular basis.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Qualifications

• Successful applicant must be committed to undertaking educational development appropriate to the role
• Maintain an up-to-date awareness of developments in Social and Health Care practice.

Experience

• To work at all times with due regard for personal safety, adhering to Health & Safety requirements of the service.
• Experience of supporting people with a Learning Disability
• Responsible for following policies and procedures
• An understanding of problems relating to the conditions of mental heath
• Must have access to own vehicle for work purposes and be suitably insured.
• Working well in a team
• Able to use computer and confident in learning new electronic systems
• Knowledge/experience of positive behaviour plans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£25,760 to £27,476 a yearBased on full time hours