Support Worker in Poole)

Ad Warrior Ltd; Poole; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Induction and training

Ongoing supervision

Professional support

Career development

Brain injury training

Multidisciplinary team

Job summary

Head First recruits two dedicated Support Workers in Poole, Dorset to help a gentleman in his early 30s develop independence and confidence following a brain injury. You will provide person-centred support at home and in the community, under the Case Manager's guidance.

Benefits include thorough induction, ongoing supervision, progression opportunities, and specialist brain injury rehabilitation training within a friendly multidisciplinary team environment.

Qualifications

• Excellent communication and listening skills.
• Empathy, reliability and a flexible, proactive approach.
• Willingness to participate in therapy-led and outdoor activities.

Responsibilities

• Provide person-centred support and companionship in home and community.
• Assist with daily living routines and promote independence.
• Encourage community access, activities, and hobbies.
• Attend clinical appointments and advocate for health needs.
• Maintain regular communication with the Case Manager.
• Support rehabilitation programmes as they are introduced.

Skills

Communication skills

Compassion

Reliability

Willingness to learn

Flexible approach

Education

Full UK driving licence

Job description

Support Worker

Location: Poole, Dorset (BH12)

Salary: £16.20 per hour

Vacancy Type: Full-Time & Part-Time Opportunities

Hours : Monday to Friday, 10:00am - 3:00pm, with occasional weekend work as required

Make a Meaningful Difference Every Day

Are you looking for a rewarding role where your support, encouragement, and compassion can help someone live as independently and confidently as possible following a brain injury?

Head First is recruiting two dedicated and compassionate Support Workers on behalf of our client to help establish a new support package in Poole, Dorset.

This is a fantastic opportunity to support a gentleman in his early 30s to work towards his personal goals, build confidence, and enjoy a fulfilling and meaningful life. While there is not currently a rehabilitation team in place, this will be gradually implemented over the next 6-12 months, creating an exciting opportunity to be part of a developing, person‑centred support arrangement from an early stage.

About the Role

You will provide person‑centred support and companionship within the client's own home and out in the community. Working independently under the guidance of the Case Manager, you will help the client maintain routines, access meaningful activities, and continue progressing towards agreed goals as the rehabilitation provision is developed.

Your role will include:

• Supporting daily living routines while promoting independence, choice, and confidence
• Encouraging community access, social opportunities, hobbies, and interests
• Supporting outdoor activities in a range of weather conditions, where appropriate and desired by the client
• Assisting with attendance at clinical appointments and advocating for the client's physical and mental health needs where required
• Maintaining regular communication with the Clinical Case Manager regarding the client's needs and ongoing support
• Supporting therapy‑led rehabilitation programmes as these are gradually introduced over the coming 6-12 months

About the client

• Working towards improved physical and mental wellbeing, with rehabilitation input planned to be introduced gradually over the coming 6-12 months
• Volunteering with local community providers
• Spending quality time with family
• Getting outdoors and taking part in adventurous activities such as cycling, remote control cars in open spaces, shooting ranges, and motocross when appropriate and safe to do so

What We Offer

• A comprehensive induction and structured training programme
• Ongoing supervision, appraisal, and professional support
• Continuous professional development opportunities
• Specialist training in brain injury rehabilitation
• The opportunity to work alongside a skilled multidisciplinary team
• A friendly, supportive, and person‑centred working environment

About You

We welcome applicants from a wide range of backgrounds. What matters most is your attitude, reliability, compassion, and willingness to learn.

You will demonstrate:

• A genuine passion for supporting others to live well and achieve their goals
• Strong communication and listening skills
• The ability to understand and respond to the client's preferences, needs, and routines
• A flexible, reliable, and proactive approach
• Willingness to take part in therapy‑led and outdoor activities, including in varied weather conditions where appropriate
• Confidence following guidance from the case manager and when in place, supporting goal‑focused rehabilitation

Essential requirements:

• Full UK driving licence
• Enhanced DBS check (paid for if required)

About Head First

Head First recruits support workers on behalf of clients with complex needs. Our experienced Case Managers provide guidance, supervision, and ongoing support to ensure high-quality care and a positive working environment.