Support Worker (Housing) - Cardiff

Hendre Limited; Cardiff; On-site; Full time

Job summary

An established industry player is seeking an experienced Support Worker to empower young people aged 16 to 21 in Cardiff. This rewarding role involves providing essential support to individuals facing complex challenges, helping them develop resilience and independence in managing their tenancies. You will work within a psychologically informed framework, focusing on trauma-informed care. The organization values personal development and offers extensive training opportunities. If you are passionate about making a difference in the lives of young people, this could be the perfect opportunity for you.

Benefits

Fully paid induction and training programme

Enhanced sick pay

Salary sacrifice schemes

Medicash - cashback health plan

Employee assistance programme

Shopping and activity discounts

Family Friendly organisation

Support from Learning and Development team

Qualifications

• Experience supporting individuals with complex support needs is essential.
• Excellent interpersonal skills to build supportive relationships.

Responsibilities

• Support young people with complex issues in a trauma-informed manner.
• Help young persons achieve goals in education, employment, and budgeting.

Skills

Interpersonal Skills

Support for individuals with complex needs

Psychologically informed approach

Trauma-informed care

Education

Qualification in Social Care

Tools

Vehicle for transport

Job description

We currently have an exciting and rewarding opportunity available for an experienced Support Worker to join our team within Cardiff. This is an exciting opportunity for someone who is passionate about supporting young people 16 years to 21 years living in supported accommodation. Building resilience to confidently allow young persons to go forward to achieve their outcome and manage a tenancy independently in line with Housing Support Grant Outcomes.

This a permanent role working 36 hours per week(3 x 12 hour shifts per week)

You will need a full, current driving licence and use of a vehicle.

Benefits

• Pay rate of £12.55 per hour
• Fully paid induction and training programme
• Enhanced sick pay
• Salary sacrifice schemes
• Medicash - cashback health plan
• Employee assistance programme and well-being resource available 24/7
• ‘Perks’ – a range of shopping and activity discounts and cashback options
• We are a Family Friendly organisation
• Develop with the support of our Learning and Development team

What you'll do

This is a challenging, demanding, but rewarding role for the right person. You will be supporting young people who may have complex support issues, can challenge services. You will be supporting Young People who may experienced or be affected by ACE's, Trauma, PTSD or has faced other difficulties within their short lives. You will be expected to work within a physiologically informed environmental framework, working in a trauma informed way. Supporting young persons with their agreed person centered support plan goals in regard to education, employment, budgeting, with practical necessary skills and knowledge. Building resilience to confidently allow young person to go forward is key to supporting to achieve their outcome and manage a tenancy independently.

What you'll need

To be successful in this role you will have experience of supporting individuals with varying complex support needs. You will need excellent interpersonal skills with the ability to relate to and build supportive relationships. Experience of working in working in a psychologically/trauma informed way, experience of supporting people affected by ACE's and people with mental health issues would be advantageous within this role.

You will need a full, current driving licence and use of a vehicle.

A qualification in Social Care or related discipline is desirable but not essential.

Opportunities for development

We provide a range of learning and development opportunities to support you at every stage of your career. From technical training to leadership development, we have a range of programmes available for you.

Our Behaviours

Our Behaviours guide the way we work, shape the way we grow and make sure each of us, whatever we do, can have a positive impact within our roles. To find out more about our Behaviours please see the attached Hafod Behaviours Framework.

Next steps

If you would like further information about this opportunity, please contact Madeleine on [e-mail]

If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform where you can upload your CV.

Closing date: Thursday 3 April 2025

If successful for this role a DBS check will be required.

Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

Our customers are at the heart of everything we do that’s why we include them in in helping us select the right people to work with us. If you are successful in the initial selection stages you may have the opportunity to interact with one of our customers where they will have the opportunity to ask you some questions. We will consider feedback from this as part of the selection process.