Support Worker for Lucy

Seco Support; Ledbury, West Midlands; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Hourly wage £14.25

28 days annual leave + up to 4 extra

Company pension

Induction & paid training

Medical Cashback Plan

Employee Assistance Programme

Career progression opportunities

Job summary

Seco Support is recruiting Support Workers to help Lucy live her best life at her own home in Ledbury. You’ll be part of a caring team that drives Lucy’s independence and well-being through patient, personalised care.

Role requires you to support Lucy with daily activities, access the community, and follow her personalised plan. A full UK driving license is preferred and training is provided, including DBS checks and induction.

Qualifications

• Full UK driving license preferred
• Experience in a similar role desired

Responsibilities

• Support Lucy with daily living activities
• Assist Lucy to access local community and activities
• Safely administer medications as per plan
• Drive Lucy to activities using her car
• Provide calm, confident support during seizures
• Follow Lucy's support plan and risk assessments

Skills

Empathy

Patience

Reliability

Communication

Humor

Trustworthiness

Job description

We are recruiting Support Workers for Lucy who lives in her own home in Ledbury. Lucy needs Support Workers who are energetic and ready to support her in living her best life.

Why Join Our Team?

We prioritise the well‑being of our employees, believing in looking after our employees just as much as we do the people we support. Our priorities include offering support, coaching, and a reflective space to help you thrive. Join a collaborative team that works creatively to achieve shared goals. The benefits of working with us include:

• £14.25 per hour
• 28 days annual leave + up to 4 additional leave days (1 for each year of service)
• Company pension
• Full induction & ongoing paid training
• Medical Cashback Plan (after probation)
• Employee Assistance Programme
• Career progression opportunities

About Lily

Lucy is a 22-year-old female who lives in her own home in Ledbury and would like to be supported by an experienced team of support staff who are committed to helping her to live her best life. Lucy’s parents live very locally, and she has a very close relationship with them. They speak very regularly on the phone, and they visit Lucy often. Lucy would like to work toward visiting her parents at their home in the future.

Lucy has a diagnosis of Autism, Learning Disability with history of behaviours that may challenge, Pathological Demand Avoidance Syndrome, Microcephaly and De Novo Sox, which can affect development in a person or cause medical issues. Lucy has a history of seizures, so it is essential that staff remain calm and confident in providing appropriate support should a seizure occur. Lucy is prescribed multiple medications, which must be administered by staff in accordance with her support plan and risk assessments to ensure her safety and wellbeing.

Lucy requires support from her staff team to safely access the local community and live a fulfilling life. She needs assistance with all aspects of daily living but is actively working toward greater independence. It is vital that staff encourage and empower Lucy in achieving this goal by providing consistent, positive support.

Lucy forms relationships through consistency, patience, and trust, and it is important that her new team have patience and take the time to build those foundations with her. She loves to get out and about and has her own car, which staff will drive for her, to access the activities she chooses. It can sometimes take a few visits to a new place for Lily to build up the courage to participate, and it is important that staff are aware of this and support her at her own pace with gentle encouragement.

Lucy loves animals and enjoys visiting farms and zoos. These trips give her a chance to connect with animals and support her emotional wellbeing. Creativity is also important in Lucy’s life. She loves to draw and colour, which helps her express herself and relax. She would benefit from staff engaging in activities with her to support relationship building. Lucy is also good at solving puzzles, which she finds fun and rewarding.

About you

You will:

• Put Lucy first and appreciate her for the amazing person she is
• Stand by her through tough times and be resilient
• Assess situations with patience and empathy
• Bring a lively, friendly, and caring personality
• Have a good sense of humour and be able to share jokes and pranks
• Be trustworthy, loyal, and upfront, with strong boundaries
• Follow routines and be flexible and creative when needed
• Communicate well and be reliable and supportive
• Be willing to learn about Lucy through training provided by Seco Support and those that know Lucy best in order to support Lucy with a person‑centred approach

Full UK driving license is preferred for this role. Experience in a similar role is desired.

Full training will be provided through Seco Supports induction programme and online learning. Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.

About us

We support adults and young people with learning disabilities, autism, and mental health difficulties to live independently in the community. As a compassionate, person‑centred company, we focus on creating individualised support packages that empower people to live fulfilling lives. We believe everyone deserves to have deep, caring and meaningful relationships, the right to grow and develop and have access to a safe and welcoming home.

We believe services should be tailored to each individual and that creativity and thinking outside the box are key to delivering bespoke support.

Please note that we do not offer UK work visa sponsorship; applicants must already have the right to work in the UK.

Collaborative Culture – Training The Team- Diversity and Equality – Keeping It Person‑centred –

The new health and wellbeing app, Wisdom, provides proactive well‑being tools and engaging features to enhance existing services. The app’s features have been built from the ground up to improve

Seco Support is dedicated to providing exceptional support to people in need. As a leading supported living organisation, we understand the importance of selecting the right support workers who possess