Support Worker - Female Waking Night

Dimensions Ltd.; Shepton Mallet; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay with overtime uplift

Flexible shift patterns

30 days annual leave

Career progression opportunities

Learn to drive scheme

Job summary

Discovery is seeking a Waking Night Support Worker for Grove Court in Shepton Mallet to provide overnight support, ensuring safety, comfort, and wellbeing. The role is lone-working, with duties including personal care, bedtime routines, and discreet continence support when needed, in the resident’s own home.

You will maintain routines, support wakeful periods, monitor wellbeing, and document updates. The position requires empathy, reliability, and the ability to work independently within a

Qualifications

• Compassionate, reliable candidate with a genuine desire to help others.
• Able to work independently and as part of a team.
• Comfortable using technology to keep accurate records.
• Willing to complete DBS checks.

Responsibilities

• Provide overnight support from 10pm to 7am.
• Assist with personal care and routines.
• Monitor wellbeing and respond to needs.
• Maintain a clean and welcoming home.
• Update records and follow support plans.

Skills

Compassion

Reliability

Independent work

Team player

Empathy

Record-keeping

Job description

About Discovery

At Discovery, you’ll discover more than a job – you’ll find purpose, belonging, and the support to thrive. Guided by our values, we create an inclusive, rewarding environment where your voice matters, your wellbeing is prioritised, and your growth is celebrated. As a Waking Night Support Worker, you’ll play a vital role in making every night safe, comfortable, and meaningful for the people we support.
Together, we’ll make a real difference – for them, and for you

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

As a Waking Night Support Worker at Grove Court in Shepton Mallet, you'll provide dedicated overnight support to a wonderful lady in her 70s, helping her feel safe, comfortable and well-supported throughout the night in her own home.

This is a lone-working role where you'll play an important part in maintaining a calm and reassuring environment. During the night, you'll support with personal care needs, including assisting with bedtime and morning routines, monitoring wellbeing, and providing discreet support with continence care and toileting when required. You'll also help maintain her established routines, which are important in helping her feel secure and rested.

There may be quieter periods where you'll complete household tasks, ensure the home remains clean and welcoming, and update records. At other times, you'll provide reassurance if she wakes during the night, support her to settle, and respond to any needs that arise.

Building trust and understanding will be key in this role. She communicates in her own way, enjoys having clear boundaries and routines, and values support from someone patient, observant and caring. By providing consistent overnight support, you'll help ensure she wakes each morning feeling safe, comfortable and ready to enjoy the day ahead.

Shifts: 10pm - 7am

About you

We’re looking for someone who brings compassion, reliability, and a genuine desire to make a difference. You’ll thrive in this role if you:

• Care deeply about people and want to help create safe, positive nights for those who need support.
• Value inclusion and respect, treating everyone with dignity and kindness.
• Stay calm and reassuring, even when things feel challenging – your presence makes a difference.
• Enjoy working independently but also feel part of a team that shares the same purpose.
• Are comfortable using technology to keep accurate records and follow support plans.
• Can provide personal care when needed, always with empathy and understanding.
• Bring flexibility and reliability, knowing that your role is essential to someone’s wellbeing.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all?paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.

Discovery
The Exchange, Bridgwater, Somerset
TA6 4RR