Support Worker - Female

Dimensions (UK) Ltd.; Swansea; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay with overtime uplift

Flexible shift patterns

30 days paid annual leave

Career progression opportunities

Learn to Drive scheme

Job summary

Dimensions (UK) Ltd. in Swansea is looking for a compassionate Support Worker to assist two women with learning disabilities and complex health needs in a friendly home environment.

You will provide person-centred daily support, including personal care, activities, and health-related tasks, as part of a close-knit team. The role requires a full driving licence for transporting the home’s vehicle and outings.

Job description

At our friendly home in Loughor, Swansea, you'll be supporting two incredible women in their 30s and 40s who have profound and multiple learning disabilities (PMLD), complex healthcare needs and vibrant personalities. This is a fully supported environment with no lone working, meaning you'll always be part of a close-knit and supportive team. You'll provide person-centred support with all aspects of daily life, including personal care, therapy activities, and supporting complex health needs. Both ladies are PEG and JEJ fed, and use specialist moving and handling equipment including ceiling track hoists. You'll receive specialist training and ongoing support, giving you the opportunity to develop valuable skills in complex care home. These ladies have wonderful personalities and love being pampered. This is very much a "girly" home where face masks, nail painting, relaxation and laughter are all part of everyday life. One lady is a huge Disney fan, while the other enjoys horror films and unique adventures. They both love experiencing new things, with holidays and special trips being important goals and highlights. Shifts: Long days - 8am - 8:30pm A full UK driving licence is essential, as you'll be driving the home's automatic disability vehicle to support activities and outings.

To thrive as a Support Worker in this home, you will be someone who is compassionate, reliable, and genuinely motivated to make a positive difference in people's lives. You don't need previous experience in social care, but you do need the right values, the willingness to learn, and the confidence to support individuals to live the life they choose. You'll bring strong communication skills and the ability to build trusting relationships with the people you support, their families, and your colleagues. A good Support Worker here is patient, calm under pressure, and able to adapt to different situations with empathy and professionalism. You'll also be proactive, observant, and comfortable encouraging people to develop their independence and try new things. Basic IT skills are important, as you'll use digital systems for recording notes, completing training, and staying connected as part of the team. You'll show a commitment to your own learning and development, embracing the training we provide to ensure you feel confident and equipped in your role. Most importantly, you'll be someone who brings positivity, kindness, and respect to every interaction, helping create a safe, supportive, and happy environment for the people who live here.

At Dimensions, we support adults with learning disabilities and autism to live great lives. As one of the country's largest not-for-profit organisations, we are driven by our values. Everything we do places the people we support at the heart of their support ensuring they have choice, control, and opportunities to thrive. We are proud to be an inclusive employer, and our colleagues benefit from award-winning training, career development programmes, wellbeing support, and a fantastic range of rewards. When you join Dimensions, you join a team that genuinely cares and works in partnership to make a real difference every day. Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.