Support Worker - Female

Dimensions Ltd; Loughor; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay with overtime

Flexible shift patterns

30 days Annual Leave

Career progression

Learn to Drive scheme

Salary advance scheme

High Street Discounts

Life Assurance and Pension

Industry leading training

Enhanced DBS paid for

Job summary

Dimensions in Loughor is seeking a compassionate Support Worker to assist two women in their 30s and 40s with learning disabilities. The role involves personal care, daily living support, and driving duties using the home's disability vehicle. Training and ongoing support are provided to develop skills in complex care.

No prior social care experience is required, but you should be reliable, empathetic, and dedicated to helping residents live independently in a caring, respectful environment.

Qualifications

• Strong communication skills with people who have complex needs.
• Compassionate, patient and reliable with the ability to remain calm under pressure.
• Willingness to learn and adapt to different situations.
• Basic IT skills to use digital systems for recording notes and training.

Responsibilities

• Provide person-centred support with daily living activities and personal care.
• Support therapy activities and complex health needs.
• Assist with mobility using specialist equipment and ceiling track hoists.
• Drive the home's automatic disability vehicle for activities/outings (full UK driving licence required).
• Work as part of a team with no lone working and contribute to a safe, supportive environment.

Skills

Communication skills

Empathy

Patience

Adaptability

IT skills

Tools

Digital systems

Job description

Support Worker - Female
Loughor, Swansea
Full & Part time
Full automatic UK drivers licence required

About Dimensions

At Dimensions, we support adults with learning disabilities and autism to live great lives. As one of the country’s largest not-for-profit organisations, we are driven by our values. Everything we do places the people we support at the heart of their support ensuring they have choice, control, and opportunities to thrive.

We are proud to be an inclusive employer, and our colleagues benefit from award-winning training, career development programmes, wellbeing support, and a fantastic range of rewards. When you join Dimensions, you join a team that genuinely cares and works in partnership to make a real difference every day.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026— our eighthconsecutive year of recognition.

About the role

At our friendly home in Loughor, Swansea, you'll be supporting two incredible women in their 30s and 40s who have profound and multiple learning disabilities (PMLD), complex healthcare needs and vibrant personalities. This is a fully supported environment with no lone working, meaning you'll always be part of a close-knit and supportive team.

You'll provide person-centred support with all aspects of daily life, including personal care, therapy activities, and supporting complex health needs. Both ladies are PEG and JEJ fed, and use specialist moving and handling equipment including ceiling track hoists. You'll receive specialist training and ongoing support, giving you the opportunity to develop valuable skills in complex care home.

These ladies have wonderful personalities and love being pampered. This is very much a "girly" home where face masks, nail painting, relaxation and laughter are all part of everyday life. One lady is a huge Disney fan, while the other enjoys horror films and unique adventures. They both love experiencing new things, with holidays and special trips being important goals and highlights.

Shifts: Long days - 8am - 8:30pm
A full UK driving licence is essential, as you'll be driving the home's automatic disability vehicle to support activities and outings.

About you

To thrive as a Support Worker in this home, you will be someone who is compassionate, reliable, and genuinely motivated to make a positive difference in people’s lives. You don’t need previous experience in social care, but you do need the right values, the willingness to learn, and the confidence to support individuals to live the life they choose.

You’ll bring strong communication skills and the ability to build trusting relationships with the people you support, their families, and your colleagues. A good Support Worker here is patient, calm under pressure, and able to adapt to different situations with empathy and professionalism. You’ll also be proactive, observant, and comfortable encouraging people to develop their independence and try new things.

Basic IT skills are important, as you’ll use digital systems for recording notes, completing training, and staying connected as part of the team. You’ll show a commitment to your own learning and development, embracing the training we provide to ensure you feel confident and equipped in your role.

Most importantly, you’ll be someone who brings positivity, kindness, and respect to every interaction, helping create a safe, supportive, and happy environment for the people who live here.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - allpaid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place