Support Worker

Dimensions (UK) Ltd.; Swansea; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Overtime uplift

Flexible shifts

Annual leave 30

Career progression

Salary advance

Discounts

Life Assurance

Pension

Training

DBS paid

Interview guarantee

Reasonable adjustments

BSL recruitment videos

Job summary

Dimensions (UK) Ltd. in Swansea is hiring care support staff to help five adults live fulfilling lives. You will prompt, encourage independence, and join in daily routines and community activities. A driving licence is essential for local travel and outings.

No prior care experience is required; we value kindness, reliability, and a collaborative, team-oriented approach. Training, support, and a welcoming environment are provided to help you grow in this role.

Qualifications

• No previous care experience required; the right values matter most.
• Be kind, patient, reliable, and passionate about helping others live fulfilling lives.
• Enjoy building meaningful relationships, celebrating achievements, and supporting independence.
• Excellent communication with people, families, and colleagues.

Responsibilities

• Support five adults with autism, Down syndrome, ADHD and learning disabilities in a home setting.
• Provide prompting and encouragement to maintain independence and make choices.
• Assist with day-to-day routines and accompany social/activities in the local community.
• Hold shifts of 12.5 hours (7am–7pm, 8am–8pm, 9am–9pm) including weekends, with driving duties.

Skills

Empathy

Communication

Patience

Teamwork

Driving licence

Job description

Are you someone who enjoys helping others live life to the fullest while building genuine, meaningful relationships? If so, this could be the perfect role for you. At our home on Loughor Road in Swansea, you'll be supporting five friendly and independent gentlemen aged between their 20s and 40s. Each person has their own unique personality, interests and goals, and you'll play an important role in helping them achieve the things that matter most to them. The people we support have autism, Down syndrome, ADHD and learning disabilities. They communicate verbally and require mainly prompting and encouragement to maintain their independence, make choices and enjoy active, fulfilling lives. You'll also support one gentleman who lives in a self-contained annex to develop his independence and confidence. This is a home full of big personalities and shared interests. From Harry Potter and Marvel enthusiasts to Disney fans, keen gamers and people who love taking on new challenges, there's always plenty to talk about and enjoy together.You could be cheering someone on at rugby training, supporting attendance at drama groups, pottery classes or football matches, helping with day-to-day routines, or accompanying someone doing social activities. Shifts: Long days (12.5 hour shifts) From 7am - 7pm / 8am - 8pm / 9am - 9pm, including weekends. Travel: A driving licence is essential, as the people we support have their own vehicles and lead busy, active lives in their local community.

You don't need previous experience in care, just the right values. We're looking for someone who is kind, patient, reliable, and passionate about helping others live fulfilling lives. You'll enjoy building meaningful relationships, celebrating achievements, and supporting people to be as independent as possible. Whether you're helping someone learn a new skill, enjoy a day out, or simply have a great day, you'll bring positivity and encouragement to everything you do. You'll be a great team player, willing to learn, and confident communicating with the people we support, their families, and colleagues. Being calm, adaptable, and able to use your initiative will help you thrive in this role. Basic IT skills are required, as you'll use digital systems to complete training and record support notes. Most importantly, you'll share our values of respect, inclusion, ambition, and courage, helping create a warm, supportive environment where people can live the life they choose.

At Dimensions, we support adults with learning disabilities and autism to live great lives. As one of the country's largest not-for-profit organisations, we are driven by our values. Everything we do places the people we support at the heart of their support ensuring they have choice, control, and opportunities to thrive. We are proud to be an inclusive employer, and our colleagues benefit from award-winning training, career development programmes, wellbeing support, and a fantastic range of rewards. When you join Dimensions, you join a team that genuinely cares and works in partnership to make a real difference every day. Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.