Support Worker: Empower Independence & Dignity

Home Group; Gateshead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health Cash Plan

34 days leave

Pension with 7% matching

Life insurance

Instant pay access

Discounts on shops, holidays, days out

Job summary

Home Group in Gateshead is seeking a compassionate care assistant to support customers to live independently, feel valued and stay connected. You will help with daily tasks, promote dignity and respect, and work collaboratively to empower people in your community.

This permanent full‑time role offers a supportive environment in a role that makes a real difference for individuals experiencing complex needs, including those affected by domestic abuse.

Qualifications

• Passion to support our customers to live their best lives.
• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative, staying calm and positive under pressure.
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs.
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Responsibilities

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• A service supporting people affected by domestic abuse and those with complex support needs.

Skills

Compassionate care

Customer support

Independent initiative

Active listening

Education

Level 2 Diploma in Care or equivalent

Job description

Home Group in Gateshead is seeking a compassionate care assistant to support customers to live independently, feel valued and stay connected. You will help with daily tasks, promote dignity and respect, and work collaboratively to empower people in your community.

This permanent full‑time role offers a supportive environment in a role that makes a real difference for individuals experiencing complex needs, including those affected by domestic abuse.