Support Worker Cygnet

NR Times; Wales; Remote; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Cycle to Work scheme

Employee discount savings

Regular coaching and appraisal

Expert supervision and peer support

Job summary

Cygnet Afon Las in Wales is opening a new Neuropsychiatric Inpatient Therapeutic Service in Spring 2027. We seek a confident, compassionate Support Worker to deliver person-centred care to men with complex needs, combining neurological, behavioural and mental health support in a safe, therapeutic environment.

You will work with nurses and colleagues to provide physical and emotional care, encourage independence, and help service users achieve personal goals in a supportive team setting.

Qualifications

• Caring, reliable and committed to making a difference.
• Previous experience in care, mental health, support work, healthcare or residential services is helpful, but values and commitment to outstanding care are essential.

Responsibilities

• Offer enhanced care using a person-centred approach, including personal care.
• Provide guidance and encouragement through physical and emotional support.
• Learn about each individual’s needs and support them appropriately.
• Assist with medical and welfare needs and report on them as required.
• Support safeguarding practices and maintain safe, therapeutic environment.
• Encourage independence and participation in daily routines and community activities.
• Collaborate with nurses and wider professionals to deliver outstanding care.

Skills

Compassionate

Reliable

Good communicator

Team player

Empathy

Patient

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident, compassionate and dedicated Support Worker with a passion for delivering outstanding care to join our team at our new service to open in Spring 2027, Cygnet Afon Las.

Cygnet Afon Las is our brand-new Neuropsychiatric Inpatient Therapeutic Service in Wales and is due to open in Spring 2027. Our goal is to provide a safe place to live a meaningful life.

The service has been designed to support men with complex neuropsychiatric needs whose combination of neurological, cognitive, behavioural, mental health, and risk needs makes conventional community placement difficult to achieve or sustain. Cygnet Afon Las is registered as a mental health hospital, and can support individuals detained under forensic and civil sections of the Mental Health Act.

Your day-to-day responsibilities will include:

• Offering enhanced care using a flexible, person-centred approach, which also includes personal care


• Providing guidance and encouragement through physical and emotional support


• Learning about each individual’s specific needs and supporting them in the most appropriate way


• Assisting with medical and welfare needs


• Reporting on medical and welfare needs as required


• Supporting safeguarding practices and maintaining professional boundaries


• Maintaining a safe, clean and therapeutic environment for all


• Encouraging independence, confidence and positive daily routines


• Supporting people to work towards personal goals and community involvement


• Working closely with colleagues, nurses and wider professionals to deliver outstanding care

What We’re Looking For:

We are looking for someone who is caring, reliable and committed to making a difference.

• Genuinely driven with a desire to improve people’s lives


• A confident and compassionate communicator


• A good team player


• Sensitive, intuitive and respectful


• Energetic and motivated to provide a trusting, stimulating and varied environment


• Passionate about empowering people and supporting independence


• Able to work positively with people with mental health conditions and complex needs


• Able to drive due to the location of the service


• Previous experience in care, mental health, support work, healthcare or residential services can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.

• Full-time hours, 42 hours per week


• Flexible working with the opportunity for overtime


• Regular coaching and appraisal


• Expert supervision and peer support


• Employee discount savings


• Cycle to Work scheme


• The opportunity to build a meaningful career in health and social care


• A supportive team environment where your work makes a real difference

Successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.