Support Worker / Community Care Assistant

PRN Nursing and Homecare Services; Middleton-on-Sea; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Paid travel time

Mileage reimbursement

Induction and ongoing training

Job summary

PRN Nursing and Homecare Services is seeking caring, reliable Support Workers to deliver in-home care in Bognor Regis and nearby communities. You will follow individual care plans, support daily routines, and promote independence and wellbeing for clients in their own homes.

Roles are offered full-time, part-time and bank with weekday, evening and weekend shifts. Travel time and mileage are paid, and you will receive induction plus ongoing training.

Qualifications

• Kind, caring and compassionate approach.
• Reliable, honest and trustworthy.
• Respectful of customers' dignity, choices and independence.
• Good communication skills.
• Ability to read and follow care plans and instructions.
• Maintain accurate records.
• Works independently and as part of a team.
• Willingness to undertake personal and intimate care.
• Willingness to complete training and competency assessments.
• Uses smartphone/electronic care-recording system.

Responsibilities

• Provide personal care including washing, dressing and continence care.
• Support mobility and transfers per moving and handling assessments.
• Prepare meals, drinks and snacks and assist with eating and drinking.
• Support with medication per care plans.
• Complete light domestic tasks: laundry, bed making and washing up.
• Provide companionship and encourage hobbies and community involvement.
• Support palliative or end-of-life care where appropriate.
• Promote independence, dignity and choice while respecting consent.
• Respect customers' backgrounds, cultures and beliefs.
• Report changes in health, mobility or wellbeing.
• Follow infection prevention and safety procedures.
• Maintain records of care provided and incidents.
• Record arrival/departure times in care system.
• Communicate effectively with customers, relatives and professionals.

Skills

Good communication

Empathy

Reliability

Teamwork

Job description

Support Worker / Community Care Assistant | Bognor Regis | Full Time / Part Time / Bank | £13.40-£14.75 per hour, plus paid travel time and mileage, with local rounds to minimise travel between customers

Our client provides care and support in customers' own homes, helping them maintain their dignity, independence, choice, and wellbeing.

The Role

They are looking for caring, reliable, and compassionate Support Workers/Community Care Assistants to provide person-centred care in customers' homes and the local community. You will support customers with personal care, daily routines and general wellbeing, following individual care plans, risk assessments and preferences.

Positions are available on a full-time, part-time and bank basis, with work available on weekdays, evenings and weekends. Previous care experience is desirable but not essential for candidates who demonstrate the right values and willingness to learn.

Key Responsibilities

• Provide personal care, including washing, dressing, continence care and oral care
• Support customers with mobility and transfers in line with moving and handling assessments
• Prepare meals, drinks and snacks and assist with eating and drinking where required
• Support customers with medication in accordance with care plans and company policies
• Complete light domestic tasks, including laundry, bed making and washing up
• Provide companionship and encourage customers to maintain hobbies, relationships and community involvement
• Support customers receiving palliative or end-of-life care where appropriate
• Promote independence, dignity and choice while respecting consent and the right to refuse care
• Respect customers' individual backgrounds, cultures, beliefs, lifestyles and preferences
• Recognise and report changes in customers' health, behaviour, mobility, nutrition, hydration or general wellbeing
• Report safeguarding concerns, accidents, incidents, medication errors and near misses promptly
• Follow infection prevention and control procedures, including hand hygiene and the appropriate use of PPE
• Follow care plans, risk assessments, lone-working procedures and health and safety requirements
• Maintain professional boundaries and handle customers' money or property only when authorised
• Maintain accurate and timely records of care provided, tasks completed, concerns, medication and incidents
• Record arrival and departure times accurately using the company's electronic care system
• Communicate effectively with customers, relatives, colleagues and other professionals, adapting communication to individual needs
• Inform the office of delays, inability to attend visits or situations where a customer does not answer the door
• Maintain confidentiality and raise concerns about unsafe or inappropriate practice
• Complete required training, competency assessments, supervision, spot checks and appraisals
• Wear appropriate uniform and identification and treat customers' homes and belongings with respect
• Cooperate with audits, investigations and quality assurance processes

Requirements

Essential

• A kind, caring and compassionate approach
• Reliable, honest and trustworthy
• Respectful of customers' dignity, choices and independence
• Good communication skills
• Ability to read and follow care plans, risk assessments and instructions
• Ability to maintain accurate written or electronic records
• Ability to work independently and as part of a team
• Willingness to undertake personal and intimate care
• Willingness to complete required training and competency assessments
• Ability to use a smartphone or electronic care-recording system, with training
• Willingness to raise concerns and report unsafe practice
• Satisfactory Enhanced DBS check and references

Desirable

• Previous health or social care experience
• Care Certificate
• Level 2 or Level 3 qualification in Adult Care, or equivalent
• Experience in dementia care, medication support or end-of-life care
• Knowledge of safeguarding and the Mental Capacity Act 2005

What's In It For You

• Hourly rates of £13.40-£14.75
• Full-time, part-time and bank work available
• Weekday, evening and weekend shifts
• Paid travel time and mileage
• Local rounds with less time spent travelling between customers
• Company induction and relevant training
• Ongoing training and competency development
• Supervision, spot checks and annual appraisals
• The opportunity to make a positive difference to customers' lives