Support Worker (Coach)

Edgy Design Studio - Goedgy.com; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading housing provider in Swindon seeks an enthusiastic Support Worker (Coach) to provide person-centred support to young residents. The role involves managing a caseload, conducting assessments, and delivering support sessions to help young people achieve independence. Ideal candidates will have experience in similar roles and knowledge of housing issues.

Qualifications

• Proven experience working with young people.
• Knowledge of homelessness and its impact.
• Experience in partnership working with agencies.

Responsibilities

• Manage a caseload of customers.
• Conduct interviews and assessments.
• Deliver quality, outcome-focused support sessions.

Skills

Interpersonal skills

Motivation

Relationship building

Job description

Swindon Foyer is located in the heart of Old Town, Swindon, supporting vulnerable young people in the community to reach their goals and work towards independent living. It offers an integrated solution to housing, personal development, and training needs for young people aged 16-25.

We are now looking for an enthusiastic and dynamic Support Worker (Coach) to deliver person-centred, strengths-based support to our residents, helping them achieve independence.

You will manage a caseload of customers through their journey, encouraging them to articulate their aspirations and realise their potential. Responsibilities include managing referrals, conducting interviews and assessments, notifying customers of outcomes, inducting new customers, and delivering quality, outcome-focused support sessions both individually and in groups.

The Ideal Candidate Will

• Have proven experience working with young people in a similar role, with knowledge of homelessness and its impact on young people.
• Possess working knowledge of housing and benefits advice.
• Demonstrate experience in partnership working with agencies such as mental health teams and youth offending services.
• Be a natural relationship builder, able to motivate, influence, and inspire others.
• Have excellent interpersonal skills, adaptable to different audiences and outcomes.
• Maintain a comprehensive understanding of professional boundaries and demonstrate high personal integrity.

Training can be provided for these skills if not already possessed.

Appointment is subject to a satisfactory DBS check, references, and valid Right to Work documentation.

Discover Stonewater

Stonewater is a leading housing provider managing around 40,000 homes for 93,000 customers, offering affordable rent, shared ownership, sale, and specialist accommodation, alongside an ambitious house-building programme.

Our mission is to provide quality homes and services for those unmet by the open market.

We seek like-minded individuals to join our team of over 900 colleagues who embody our values: ethical, ambitious, passionate, agile, and commercial. We are committed to supporting our colleagues' wellbeing and diversity, being a Disability Confident Employer, working towards Disability Confident Leader status, and achieving accreditation for Investing in Ethnicity and Menopause Friendly workplaces.

Are you ready to #DiscoverStonewater?

Stonewater reserves the right to close the application process early if sufficient quality applications are received.