Support Worker (Coach)

Blue Octopus; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading housing provider in Swindon is seeking a Support Worker (Coach) to provide person-centred support to young residents. The role involves managing client caseloads, conducting assessments, and delivering quality support sessions. Ideal candidates will have experience with young people and knowledge of housing and benefits advice.

Qualifications

• Experience working with young people in a similar role.
• Knowledge of homelessness and its impact.

Responsibilities

• Manage a caseload of clients and guide them towards independence.
• Conduct interviews and assessments for new clients.

Skills

Interpersonal Skills

Relationship Building

Motivating Others

Job description

Swindon Foyer is located in the heart of Old Town, Swindon, supporting vulnerable young people in the community to achieve their goals and work towards independent living. It provides an integrated approach to housing, personal development, and training for young people aged 16–25.

We are seeking an enthusiastic and dynamic Support Worker (Coach) to deliver person-centred, strengths-based support to our residents, helping them become as independent as possible.

You will manage a caseload of clients, guiding them through their journey, encouraging them to articulate their aspirations, and realizing their potential. Responsibilities include managing referrals, conducting interviews and assessments, notifying clients of outcomes, inducting new clients, and delivering quality support sessions both one-to-one and in groups.

The ideal candidate will:

• Have proven experience working with young people in a similar role, with knowledge of homelessness and its impact on young people.
• Possess working knowledge of housing and benefits advice.
• Demonstrate experience in partnership working with agencies such as mental health teams and youth offending services.
• Be a natural relationship builder, motivating, influencing, and inspiring others.
• Have excellent interpersonal skills, adaptable to different audiences and outcomes.
• Maintain professional boundaries with high personal integrity.

Training can be provided for those who do not meet all the criteria.

Appointment is subject to a satisfactory DBS check, references, and valid Right to Work documentation.

Discover Stonewater:

Stonewater is a leading housing provider managing around 40,000 homes for 93,000 customers, offering affordable rent, shared ownership, sale, and specialist accommodation, with an ambitious house-building program.

Our mission is to provide quality homes and services to those unmet by the open market.

We seek like-minded individuals to join our team of over 900 colleagues who embody our values: ethical, ambitious, passionate, agile, and commercial. We aim to make a difference and transform lives.

We are a Disability Confident Employer, working towards accreditation as a Disability Confident Leader, and have achieved accreditation as an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards this accreditation.

Are you ready to #DiscoverStonewater?

Note: Stonewater reserves the right to close the application process early if sufficient quality applications are received.