Support Worker – Care at Home

Flexzo; Norwich; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Flexible shifts

Job summary

Flexzo Ai in Norwich is seeking experienced Support Workers to provide Care at Home across Norwich and Ipswich. You will support PEG feeding and tracheostomy care, working 1 to 5 shifts per week, with day or night options and weekend availability.

The role requires previous Support Worker or Healthcare Assistant experience and a patient-centred approach. Flexible shifts across Norwich/ Ipswich provide one-to-one home care opportunities.

Qualifications

• Previous Support Worker or Healthcare Assistant experience.
• Experience with PEG care.
• Experience with tracheostomy care.
• Confident working within a Care at Home environment.
• Strong communication and interpersonal skills.
• Compassionate and patient-centred approach.

Responsibilities

• Provide high-quality care and support within the individual's home.
• Support individuals with PEG feeding and associated care.
• Provide tracheostomy care in line with individual care plans.
• Monitor wellbeing and report any changes or concerns appropriately.
• Support with personal care and daily living activities where required.
• Follow individualised care plans and clinical guidance.
• Maintain accurate records of care provided.
• Promote dignity, independence, comfort and safety at all times.
• Work collaboratively with families and the wider care team.

Skills

PEG care

Tracheostomy care

Communication

Independent work

Job description

Norwich, England £18/hr Shift: Day Short Term Band 3 Support · HCA

1 September 2026 – 31 October 2026

Support Worker – Care at Home

Locations: Norwich
Contract Type: Care at Home
Pay: £16–£18 per hour
Hours: Flexible – 1 to 5 Days or Nights per Week
Weekend Work: Available

About the Role

We are recruiting several experienced Support Workers to provide Care at Home support across Norwich and Ipswich.

These roles are ideal for Support Workers with experience supporting individuals with more complex care needs, particularly those who are confident with PEG feeding and tracheostomy care.

There is excellent flexibility available, with opportunities to work between 1 and 5 shifts per week, including both day and night work. Weekend shifts are also available.

Key Responsibilities

Provide high-quality care and support within the individual's home

Support individuals with PEG feeding and associated care

Provide tracheostomy care in line with individual care plans

Monitor wellbeing and report any changes or concerns appropriately

Support with personal care and daily living activities where required

Follow individualised care plans and clinical guidance

Maintain accurate records of care provided

Promote dignity, independence, comfort and safety at all times

Work collaboratively with families and the wider care team

What We're Looking For

Previous Support Worker or Healthcare Assistant experience

Experience with PEG care

Experience with tracheostomy care

Confident working within a Care at Home environment

Strong communication and interpersonal skills

Compassionate and patient-centred approach

Ability to work independently and follow care plans accurately

What's on Offer

Flexible working from 1 to 5 days or nights per week

Day and night shifts available

Multiple vacancies across Norwich and Ipswich

Opportunity to provide dedicated one-to-one care in a home setting

Ongoing and flexible shift availability

If you're an experienced Support Worker with PEG and tracheostomy experience looking for flexible Care at Home opportunities in Norwich or Ipswich, we'd love to hear from you.

Please get in touch or send your CV to learn more.

• Flexible working from 1 to 5 days or nights per week
• Day and night shifts available
• Multiple vacancies across Norwich and Ipswich
• Opportunity to provide dedicated one-to-one care in a home setting