Healthcare Assistant - Tracheostomy & PEG Support

Catalyst Care Group; Cullompton; On-site; GBP 25,000 - 39,000; Full time

Job summary

Nurseline Community Services, part of Catalyst Care Group, is seeking a Healthcare Assistant to provide advanced PEG and tracheostomy support in clients’ homes, delivering high-quality clinical and personal care with compassion.

Join our team to work with multidisciplinary professionals, receive specialist training, and enjoy flexible shifts across days, nights, and weekends in a supportive community setting.

Qualifications

• 18 months of previous experience in healthcare settings, in community or home-based care supporting people with PEG and Tracheostomy Care.
• Experience supporting people with long-term or life-limiting conditions.
• Good understanding of personal care, mobility support and infection control practices.
• Driving Licence is essential for community work and transport of the people we support.

Responsibilities

• Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).
• Deliver feeding support (NGT/PEG/gastronomy, pump feeding).
• Promote safe mobility, skin integrity and pressure area care.
• Work collaboratively with health professionals.
• Perform regular maintenance and checks on PEG tubes to ensure proper functionality.
• Provide comprehensive tracheostomy care, including cleaning, suctioning, and device checks.

Skills

Leadership

Communication

Empathy

Team collaboration

Adaptability

Job description

Healthcare Assistant - Tracheostomy & PEG Support

Join Nurseline Community Services (part of Catalyst Care Group) to provide compassionate, complex clinical care at home. We are looking for dedicated Complex Physical Health Support Worker to support people living with neurological conditions, physical disabilities, chronic illnesses and long-term health needs directly in their homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community —values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview:

This role requires advanced medical support, including management of Percutaneous Endoscopic Gastrostomy (PEG) tubes and Tracheostomy care. The ideal candidate will have experience with these medical interventions and a strong commitment to ensuring comfort, safety, and dignity at all times.

Key Responsibilities:

Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).

Deliver feeding support (NGT/PEG/gastronomy, pump feeding).

Promote safe mobility, skin integrity and pressure area care.

Work collaboratively with health professionals.

Perform regular maintenance and checks on PEG tubes to ensure proper functionality.

Provide comprehensive tracheostomy care, including cleaning, suctioning, and device checks.

Candidate traits and competencies:

Exceptional leadership and organizational abilities.

Genuine desire to make a positive impact on people’s lives, with a commitment to providing the highest level of compassionate care.

Strong communication skills and ability to handle complex interpersonal situations compassionately.

Deep commitment to providing empathetic and respectful care that aligns with the values of Nurseline Community Services.

Empathetic and able to manage under pressure.

Open to feedback and able to incorporate it positively.

Friendly, understanding, and capable of addressing issues proactively.

Good verbal and written communication skills.

Flexibility to work various shifts, including nights, weekends and holidays.

What We Offer:

Financial & Practical Support

Refer-a-friend bonus – incentives for introducing new workers to the company (recently rolled out).

Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

1st DBS is free.

Development & Support

On-shift support and guidance through the on-call system.

Regular supervisions.

Specialist training opportunities such as safeguarding, medication management, and more.

All mandatory training is free.

Work-Life Balance and Community

Flexible working hours – option to choose shifts based on availability.

Recognition programmes – celebrating and rewarding outstanding contributions.

Social events – opportunities to connect and build team spirit.

18 months of previous experience in healthcare settings, in community or home-based care supporting people with PEG and Tracheostomy Care.Experience supporting people with long-term or life-limiting conditions.Good understanding of personal care, mobility support and infection control practices.Strong communication skills and ability to work as part of multidisciplinary team.Driving Licence is essential for community work and transport of the people we support.