Support Worker

Careline Lifestyles Group; Woodside; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Free on-site parking

Uniform provided

Company pension scheme

Professional development opportunities

Guaranteed hours

Job summary

Durham Careline, a family-run specialist provider of residential and nursing care, is seeking a Senior Support Worker to guide our team and ensure safe, person-centred care for adults with complex needs. You will support the Nurse in Charge and supervise Support Workers while promoting dignity and independence.

This permanent, full-time role covers personal care, mobility support, medication administration, and active participation in care planning and MDT meetings.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent.
• Medication training with competence in safe handling and administration.
• Experience in health or social care, including personal care.
• Ability to lead and support other staff.

Responsibilities

• Supervise and support Support Workers, maintaining high care standards.
• Provide person-centred support to residents with complex needs.
• Safely administer medication and maintain medication records.
• Develop and review care plans, risk assessments and support plans.
• Attend MDT meetings and contribute to care planning and reviews.
• Record incidents and report changes regarding residents' wellbeing.
• Maintain cleanliness, hygiene, health and safety.

Skills

Leadership

Communication

Teamwork

Care planning

Empathy

Education

NVQ Level 3 Health & Social Care

Job description

As a Senior Support Worker, you will play an important role in supporting the Nurse in Charge and providing guidance to our Support Workers, helping to ensure that the people we support receive safe, high-quality and person-centred care. Our residents have a range of complex needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities and physical disabilities. Some individuals may also display behaviours that can be challenging, so we are looking for someone who is confident, patient and able to respond calmly and professionally when situations arise. The role is varied and can include personal care, mobility support, medication, daily activities and supporting residents to maintain their independence and dignity. You will work closely with colleagues, families and healthcare professionals to provide the best possible support to those in our care.

• Supervise and support Support Workers, helping to maintain high standards of care.
• Provide person-centred support to residents with a range of complex needs.
• Support individuals who may present with behaviours that can be challenging, following their care plans and agreed support strategies.
• Assist with personal care and daily living activities where required, always promoting dignity, choice and independence.
• Safely administer medication and maintain accurate medication records.
• Help develop and review care plans, risk assessments and support plans.
• Support residents with mobility and physical disabilities.
• Organise and encourage participation in activities, outings and meaningful occupation.
• Attend MDT meetings and contribute to care planning and reviews.
• Work alongside nurses, healthcare professionals, families and other members of the support team.
• Record incidents and report any changes or concerns regarding residents' wellbeing.
• Support mealtimes and assist residents where required.
• Maintain high standards of cleanliness, hygiene, health and safety.
• NVQ Level 3 in Health & Social Care (or equivalent) - essential.
• Medication training and demonstrable competence in the safe handling and administration of medication - essential.
• Previous experience working within a health or social care setting.
• Experience providing personal care and supporting individuals with daily living needs.
• Experience of supporting individuals with complex needs and/or behaviours that can be challenging.
• A caring, patient and empathetic approach.
• The ability to remain calm and professional in different situations.
• Strong communication skills and the ability to work well as part of a team.
• Ability to demonstrate leadership and support other Support Workers.
• A commitment to promoting dignity, independence and person-centred care.
• An Enhanced Disclosure and Barring Service (DBS) check will be required.
• £13.52 per hour
• Permanent, full-time contract with guaranteed hours
• Support for professional development and career progression
• Access to a range of health and wellbeing benefits
• Free on-site parking
• Uniform provided
• Company pension scheme

At Durham Careline, we are a family-run specialist provider of residential and nursing care, dedicated to supporting adults with acquired brain injuries, neurological conditions, mental health needs, learning disabilities and complex physical disabilities. Our focus is on empowering people to live life to the fullest, maintain their identity and improve their quality of life.