Senior Support Worker

Priory; Torquay; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Contributory pension scheme

Flexible benefits including gym access

Healthcare Cash Plan

Professional development sponsorship

Leadership development opportunities

Long service award

Refer a friend bonuses

Job summary

Priory Group is seeking a Senior Support Worker for our Notts Hill House service in Torquay. You will supervise and coach a team to deliver person-centred care and support residents to live independently.

Role requires strong leadership, excellent communication, and a commitment to safeguarding and quality standards in a dynamic care environment.

Qualifications

• Experience as a Support Worker or Senior Support Worker is essential.
• Strong leadership and communication skills.
• Ability to supervise, coach, and motivate others.
• Commitment to promoting choice, dignity, and independence.
• Knowledge of care standards and safeguarding practices.

Responsibilities

• Supervise and support delivery of person-centred care.
• Provide leadership during shifts, handovers and role allocation.
• Ensure residents have person-centred plans and participate in activities.
• Deliver team supervisions and support staff development.
• Administer medication safely and in line with procedures.
• Keep accurate records and ensure compliance with legislation.
• Monitor team performance and address operational issues.
• Maintain up-to-date training and knowledge for safe practice.

Skills

Leadership

Supervision

Communication

Problem-solving

Job description

Senior Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Notts Hill House

Compensation: £13.95 / hour

Description

Notts Hill House is a specialist neurological rehabilitation service located in Torquay, Devon, supporting adults with acquired brain injury (ABI), traumatic brain injury (TBI), stroke and a range of neurological conditions and complex physical disabilities.

Our service combines individualised neurological rehabilitation with specialist residential support, helping people develop and maintain physical function, everyday living skills and greater independence.

We offer short-term, respite, medium and longer-term placements, depending on individual needs and rehabilitation goals.

What you'll be doing

We are seeking an experienced and motivated Senior Support Worker to join our team. In this role, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times.

You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.

• Supervise and support the delivery of person-centred support and care
• Provide leadership during shifts, including handovers, role allocation, and effective communication.
• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.
• Deliver team supervisions and contribute to professional development.
• Administer medication safely and in line with procedures.
• Manage service users’ finances and contribute to budget management in accordance with policy.
• Complete and oversee accurate record-keeping, reporting, and compliance with legislation.
• Monitor and support team performance, addressing immediate operational issues as needed.
• Maintain up-to-date training and knowledge to ensure safe and effective practice.

You can find additional information in the attached job description.

What you'll bring to the role

• Previous experience as a Support Worker or Senior Support Worker is essential.
• Strong leadership and communication skills.
• Ability to supervise, coach, and motivate others
• Committed to promoting choice, dignity, and independence for those we support.
• Knowledge of care standards, policies, and safeguarding practices.
• Reliable, flexible, and proactive in problem-solving.
• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.