Support Worker

GreenSquareAccord; Walsall; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Flexible working

20 days annual holiday entitlement

Pension scheme

24/7 online GP

Wellbeing app

Cycle to work

EAP

Blue Light discount card

Sick pay

Enhanced DBS paid

Job summary

Lonsdale House in Walsall provides short-term accommodation and round-the-clock support for up to 15 adults with mental health needs. Our service aims to empower residents by helping them build essential skills for independent living within the community.

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

Qualifications

• Experienced in supporting people with a primary diagnosis of mental health needs.
• Able to communicate clearly and listen with empathy, staying calm, patient, and resilient when supporting people in distress.
• Able to build trusted relationships with others.
• Understand professional boundaries, safeguarding, and confidentiality.
• Keep clear and accurate records creating and updating Care Plans.

Responsibilities

• Provide short-term accommodation and round-the-clock support for up to 15 adults.
• Empower residents to build essential skills for independent living.
• Promote recovery and community integration.

Skills

Empathy

Clear communication

Active listening

Resilience

Boundaries and confidentiality

Job description

Have you built real, hands-on experience in mental health, supporting others with compassion and patience?

Do you have a real passion for mental health and a genuine drive to make a positive difference in people`s everyday lives?

Have you got the resilience and understaning to support others through challenges, and the motivation to help them move forward?

Yes? We would love to tell you more about our great Mental Health Recovery Support Worker opportunity!

Location - Walsall

Salary - £13.01 per hour

Hours - 28 hours (£13.01 per hour) + 8 hour Sleep In (paid additionally)

Working patterns - 7.30am to 3.30pm, 9.00am to 5.00pm, 1.30pm to 9.30pm

Please note we are not able to offer sponsorship.

Make a Real Difference

At Lonsdale House, we support people at important moments in their mental health journey, whether they`re leaving hospital or need early support to avoid admission.

Our service provides:

• Step-down support for people recently discharged from hospital
• Step-up support to help prevent hospital admissions
• Crisis accommodation (up to 7 days) - a safe, calm alternative to inpatient care
• Rehabilitation accommodation (up to 2 years) - helping people build independence and move forward
• Our crisis beds support individuals with mental ill health in a homely, supportive environment, helping reduce disruption and focus on recovery.

Based in a beautiful and accessible home in a residential area of Walsall, Lonsdale House offers a calm, community setting where people can feel safe and supported.

The person;

• Experienced in supporting people with a primary diagnosis of mental health needs
• Able to communicate clearly and listen with empathy. Staying calm, patient, and resilient when supporting people in distress
• Able to build trusted relationships with others
• Understand professional boundaries, safeguarding, and confidentiality
• Keep clear and accurate records creating and updating Care Plans

The role

Lonsdale House in Walsall provides short-term accommodation and round-the-clock support for up to 15 adults with mental health needs. Our service aims to empower residents by helping them build essential skills for independent living within the community.

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 20 days annual holiday entitlement, increasing to 22 days
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

Please note: this role requires an enhanced DBS check, which we will arrange and pay for.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.