Support Worker

ILS Case Management; Trowbridge; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Free DBS check

Free parking

Induction

Care training

Clinical supervision

Case manager support

Job summary

ILS Case Management is seeking compassionate Support Workers in Trowbridge to help Bobby live independently with intensive 1:1 support. The role involves working around a 38-hour week with shifts including weekends and one monthly Saturday.

Training will be provided for specialist equipment; DBS and ongoing supervision are offered. Candidates should be comfortable in a family home, flexible with hours, and capable of providing reliable care while promoting Bobby’s independence and safety.

Qualifications

• Must be able to work with specialist equipment (training provided).
• Experience of working with children/adults with special needs.
• Confident and comfortable working in a family home.
• Willingness to cover shifts and work flexibly, including weekends.
• Punctual, patient, reliable and trustworthy.

Responsibilities

• Assist Bobby to participate in activities in the local community and at home with one-to-one support.
• Encourage increased independence in activities and personal care as advised by parents/therapists/case manager.
• Support Bobby in maximizing independence in daily living activities.
• Enable and promote social outings and provide companionship.
• Assist with personal care as required.

Skills

Compassionate

Special needs experience

Reliable

Flexible

Driver license

Tools

Adapted vehicle experience

Own vehicle (on duty)

Job description

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Location

Trowbridge

Position

Carer/Support Worker/Client Recruitment

Remuneration

£15-£16 an hour dependent on shift

Advertising End Date

Not Specified

About The Role

With regret, our clients do not offer sponsorship.

Hours

38 hours per week (approx. 39.5 hours including 1 Saturday per month)

Hours may be shared between more than one Support Worker.

• Monday – 6 hours (typically 12:00–18:00, may vary to 10:00–16:00)
• Tuesday – 8 hours (08:30–16:30)
• Thursday – 6 hours (17:00–23:00 or 18:00–00:00)
• Friday – 12 hours (split shift: 6 hours day & 6 hours evening, e.g. 10:00–22:00 or 11:00–23:00)
• Sunday – 6 hours
• Saturday – 6 hours (1 per month)

Flexibility is required, particularly on Fridays, weekends, and in line with Bobby and his family’s plans. Bank hours are also available to cover absences of the current team.

Pay

• £15.00 per hour – Weekday day shifts (Monday–Friday)
• £16.00 per hour – Weekends & bank holidays (day shifts)
• Sleeping night shifts will be paid at NLW

Benefits

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving

• Driver required: Essential
• Vehicle use: Will be using Bobby's car, manual
• Using own vehicle for work: Yes, on duty and to attend training

Start Date

ASAP (subject to satisfactory employment checks)

Job Summary

We are looking for compassionate and dedicated Support Workers who are passionate about making a positive difference in Bobby's life. This is a rewarding opportunity to support a young adult to live independently and happy.

Bobby was born in 1998 and currently lives with his mother and his father in the family home. Bobby requires 24-hour support and as such is very dependent on his mother and father. He has a passion for music and loves his iPad, music technology, books and games that illicit sound.

Bobby Has

• Cortical Visual Impairment (CVI)
• Autism
• Mild cerebral palsy
• Moderate learning disability

He May Require

• Support with mobility in unfamiliar environments due to visual impairment
• Encouragement to use his cane consistently
• Close supervision in busy or unfamiliar environments

Bobby can become distressed in crowded or overwhelming situations and may display behaviours such as self-injury or vocal distress when frustrated. He can also be at risk of running if anxious, so attentive and proactive support is essential.

Bobby Communicates Verbally But May

• Use technical or unexpected language
• Experience delayed processing
• Occasionally find it difficult to respond appropriately to yes/no questions

Main Duties And Responsibilities

• Assisting Bobby to participate in, enjoy, and achieve success in a range of activities/leisure pursuits out in their local community, and at home. To work with him following specific direction, providing guidance as required, and being able to use own initiative in order to ensure that Bobby has suitable one-toone support.
• To assist with and encourage increased independence in accessing activities and completing personal care and daily living activity as advised by parents/therapists/case manager. (Bobby is able to manage most personal care activities independently but may require some assistance with some tasks).
• To support Bobby in maximising his independence in all activities of daily living
• To enable and promote him in pursuing social outings
• To provide companionship
• To assist with any personal care required

Safeguarding

This Role Requires

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience of working with children/adults with special needs.
• Confident and comfortable working in a family home and sensitive to the needs and wishes of Bobby and his family.
• Can demonstrate commitment and passion for meeting Bobby's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed) - and willing to drive the clients adapted vehicle.
• Non-Smoker – this post operates in a non-smoking environment.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.

We are Client Centred. We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We Are Positive. We Find Solutions And Empower Others.