Support Worker

Independent Living Solutions Ltd.; Trowbridge; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

DBS check

Free parking

Induction

The Care Certificate

Clinical supervision

HR support

Case Manager

Job summary

Independent Living Solutions Ltd. is seeking compassionate Support Workers to help Bobby live independently and enjoy daily activities with responsive, one-to-one support in the family home and local community.

You will work closely with Bobby's family and care team to provide dedicated, consistent assistance, engaging in activities, personal care, and social outings while maintaining high standards of confidentiality and safety.

Qualifications

• Must be able to work with specialist equipment; training provided.
• Experience of working with children/adults with special needs.
• Confident and comfortable working in a family home and sensitive to needs.
• Commitment and passion for meeting Bobby's needs.
• Empathy and professional conduct.
• Willingness to cover shifts and work flexibly.
• Non-smoker; full driving licence required.

Responsibilities

• Assist Bobby to participate in activities/leisure out in the community and at home.
• Encourage independence in personal care and daily living tasks as advised.
• Support independence in activities of daily living.
• Enable and promote social outings.
• Provide companionship.
• Assist with any personal care required.

Skills

Experience with special needs

Team player

Communication skills

Empathy

Driving licence

Job description

With regret, our clients do not offer sponsorship.

Location: Trowbridge, Wiltshire.

Hours: 38 hours per week (approx. 39.5 hours including 1 Saturday per month)

Hours may be shared between more than one Support Worker.

• Monday – 6 hours (typically 12:00–18:00, may vary to 10:00–16:00)
• Tuesday – 8 hours (08:30–16:30)
• Thursday – 6 hours (17:00–23:00 or 18:00–00:00)
• Sunday – 6 hours
• Saturday – 6 hours (1 per month)

Flexibility is required, particularly on Fridays, weekends, and in line with Bobby and his family’s plans. Bank hours are also available to cover absences of the current team.

Pay:

• £15.00 per hour – Weekday day shifts (Monday–Friday)
• Sleeping night shifts will be paid at NLW
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving:

• Vehicle use: Will be using Bobby's car, manual
• Using own vehicle for work:Yes, on duty and to attend training

Start Date: ASAP (subject to satisfactory employment checks)

Job Summary
We are looking for compassionate and dedicated Support Workers who are passionate about making a positive difference in Bobby's life. This is a rewarding opportunity to support a young adult to live independently and happy.

Bobby was born in 1998 and currently lives with his mother and his father in the family home. Bobby requires 24-hour support and as such is very dependent on his mother and father. He has a passion for music and “loves” his iPad, music technology, books and games that illicit sound.

Bobby has:

• Cortical Visual Impairment (CVI)
• Autism
• Mild cerebral palsy

He may require:

• Support with mobility in unfamiliar environments due to visual impairment
• Encouragement to use his cane consistently
• Close supervision in busy or unfamiliar environments

Bobby can become distressed in crowded or overwhelming situations and may display behaviours such as self-injury or vocal distress when frustrated. He can also be at risk of running if anxious, so attentive and proactive support is essential.

Bobby communicates verbally but may:

• Use technical or unexpected language
• Occasionally find it difficult to respond appropriately to yes/no questions

Main Duties and Responsibilities

• Assisting Bobby to participate in, enjoy, and achieve success in a range of activities/leisure pursuits out in their local community, and at home. To work with him following specific direction, providing guidance as required, and being able to use own initiative in order to ensure that Bobby has suitable one-to-one support.
• To assist with and encourage increased independence in accessing activities and completing personal care and daily living activity as advised by parents/therapists/case manager. (Bobby is able to manage most personal care activities independently but may require some assistance with some tasks).
• To support Bobby in maximising his independence in all activities of daily living
• To enable and promote him in pursuing social outings
• To provide companionship
• To assist with any personal care required

Safeguarding ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

This role requires:

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available andisdesigned to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience of working with children/adults with special needs.
• Confident and comfortable working in a family home and sensitive to the needs and wishes of Bobby and his family.
• Can demonstrate commitment and passion for meeting Bobby's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactiveand encouraging approach
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level ofconfidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed)-and willing to drive the clients adapted vehicle.
• Non-Smoker – this post operates in a non-smoking environment.

About Us

ILS CaseManagementis the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with theirstandards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly byour client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Our Company Values
We are Supportive. It matters to us that our clients and staff know that we care.
We have Integrity. We can be trusted to work in a professional, honest and transparent way .
We are Client Centred. Weput our client's aspirations at the centre of everything we do.
We are Quality Focussed. Weset high standards and aim to exceed them.
We are Positive. Wefind solutions and empower others.