Support Worker

Dimensions; Trowbridge; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Career progression

Learn to Drive scheme

Salary advance

Discounts

Pension

Job summary

Dimensions in Trowbridge is seeking a compassionate Support Worker to help four adults aged 30s–50s with PMLD, epilepsy, and complex health needs. The role involves 1:1 and 2:1 support, personal care, mobility assistance, and promoting health, wellbeing and independence.

You will work as part of a team, follow care plans, and engage in activities such as hydrotherapy, music, day trips and hobbies. Full training is provided, and a full UK driving licence is required.

Qualifications

• Experience in supporting adults with PMLD and complex health needs is beneficial.
• Ability to provide 1:1 and 2:1 support to individuals.
• Willingness to undergo enhanced DBS and training.

Responsibilities

• Provide 1:1 and 2:1 support to individuals with PMLD and complex health needs.
• Assist with personal care and mobility needs.
• Administer medication and PEG feeding as required.
• Prepare meals and support participation in activities they enjoy.
• Collaborate with families and colleagues to ensure consistent care.

Skills

Positive attitude

Patience

Teamwork

Reliable with timekeeping

Job description

Support Worker – Trowbridge (BA14)

Location: Trowbridge (BA14)

Hours: Full Time – 37.5 hours per week

Pay: £13.45 per hour + £50 per sleep-in shift

Driver Requirement: Full UK Driving Licence (Auto-Friendly)

About Dimensions

At Dimensions, you'll find more than a job – you'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference – for the people we support and for you.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

"Love seeing small differences make big changes." – Current Support Worker

If you're looking for a rewarding role where every day brings the opportunity to make a meaningful impact, develop specialist skills and support people to live fulfilling lives, we'd love to hear from you.

About the role

We're looking for enthusiastic and compassionate Support Workers to join our team in Trowbridge (BA14), supporting four adults aged 30s–50s with Profound or Multiple Learning Disabilities (PMLD), epilepsy and complex health needs.

You’ll provide 1:1 and 2:1 support, helping people enjoy active, engaging and meaningful lives while supporting their health, wellbeing and independence.

The people we support enjoy:

• Hydrotherapy and swimming
• Music, sensory experiences and interactive activities
• Day trips and visiting places they enjoy
• Video games and relaxation time
• Exploring new opportunities and experiences
• Holidays and making lasting memories

Support includes:

• Supporting people with their personal care
• Mobility support
• Administering medication
• PEG feeding
• Meal preparation
• Supporting people to take part in the things they enjoy

Full training will be provided for all specialist health and support needs.

Family involvement is important, and you'll work closely with relatives and colleagues to provide consistent, high-quality support.

Shifts:

• 7:00am – 4:00pm
• 4:00pm – 10:00pm
• Long day + sleep-in: 9:00am – 9:00am (following day)
• Sleep-ins: 10:00pm – 7:00am (£50 paid to sleep)

Rotas are provided in advance to support a healthy work-life balance.

About you

You’ll be a great fit if you’re:

• Positive, patient and person‑centred
• Comfortable supporting personal care and complex needs
• A strong team player who enjoys working collaboratively
• Reliable with good timekeeping
• Willing to learn specialist skills and healthcare support techniques
• Someone who enjoys supporting people to take part in the things that matter to them
• Comfortable supporting hydrotherapy and swimming
• A driver with a full UK driving licence

Experience is helpful but not essential — we’ll provide all the training and support you need to succeed.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.