Support Worker

Cartref Homes; Sittingbourne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Private healthcare

Health and wellbeing support

Enhanced bank holiday pay

Recognition programme

Induction programme

Free meals and fruit

Job summary

Cartref Homes in Sittingbourne is seeking a dedicated Support Worker for Whiteleaf House to help residents with daily routines, activities, appointments and community involvement, promoting independence and dignity.

You will follow care and risk plans, contribute to care plan reviews, maintain accurate records, and work as part of a supportive team. Full training is provided; a positive, compassionate attitude is essential, with weekend and bank holiday shifts possible.

Qualifications

• Compassion, commitment and a positive outlook.
• Ability to problem-solve and stay resilient.
• Good written and verbal communication.

Responsibilities

• Assist tenants with daily routines, activities and appointments.
• Support community involvement and maintain a positive living environment.
• Contribute observations to care plans and maintain accurate records.
• Follow agreed care and risk plans to promote independence while managing risk.

Skills

Kindness & empathy

Patience

Resilience

Communication

Willingness to learn

Driving licence

Job description

Join our established team at Whiteleaf, a busy 5-bedded supported living service for people with mild intellectual disabilities, autism and mental health difficulties.

We support people to live fulfilling and meaningful lives, balancing independence with safety through robust risk assessment and positive, person-centred support. As a Support Worker, you will follow agreed care and risk plans, using sound judgement to promote choice while managing risk thoughtfully and proportionately.

You will help tenants with daily routines, activities, appointments and community involvement, supporting independence, dignity and a positive living environment. Working closely with colleagues, you will contribute observations to care plan reviews, maintain accurate records, and ensure consistent, safe approaches across shifts.

Full training and ongoing support will be provided, giving you the skills and confidence to make a real difference every day. This is a rewarding role for someone committed to teamwork, compassion and improving peoples lives.

Skills and Experience Required as a Support Worker

We are looking for Support Workers who bring compassion, commitment and a positive outlook to their work. The ideal candidate will demonstrate:

• Kindness, patience and empathy
• An open-minded approach with a genuine willingness to learn
• Resilience, energy and the ability to problem-solve effectively
• A good sense of humour and an enjoyment of working with people
• The Care Certificate (desirable but not essential, as training can be provided)
• Previous experience supporting people with intellectual disabilities and/or challenging behaviour (preferred)
• A full UK driving licence (preferred but not essential)
• Flexibility, reliability and strong written and verbal communication skills

Please refer to the full job specification attached to this advert for further details.

Support Worker Shifts

This is a full-time role, working 37.5 hours per week on a shift basis. You will be required to work a mixture of early and late shifts, including some weekends and bank holidays.

Shift patterns are as follows:

• Early: 7:30am 3:00pm
• Late: 2:30pm 10:00pm

Whiteleaf House

Whiteleaf House is a large, comfortable home conveniently located just a five-minute walk from Sittingbourne railway station. The service is also within sight of a bus stop and benefits from free on-site parking.

Why Join Our Team as a Support Worker?

We believe in supporting our staff as well as the people we support. When you join our team, you can expect:

• Clear career progression and personal development pathways, including employer-funded professional study
• Access to private healthcare
• Comprehensive health and wellbeing support
• Enhanced bank holiday pay
• A strong company recognition programme, including longevity awards, KUDOS, Employee of the Month, a free staff lottery and Care Friends recognition bonus payments
• A thorough and supportive induction programme
• Free meals and fruit provided during shifts
• Enhanced DBS check fully funded by us
• Access to a wide range of additional benefits, including Blue Light Card, Concerts for Carers and Discounts for Carers+

Most importantly, you will be valued for the work you do, and we place genuine importance on maintaining a healthy work life balance.