Support Worker

National Care Group Limited; Shildon; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Paid training

Career development

Diversity & inclusion

Refer-a-Friend rewards

Earned pay via Stream

Job summary

National Care Group Limited is seeking a Support Worker for Highlea Care in Shildon. You will support adults with learning disabilities, autism and mental health needs, helping them live fulfilling, independent lives. The role offers £12.71 per hour with a 25–40 hour week.

We provide ongoing training, career development, and a supportive, inclusive team. If you are caring and dependable, with great listening and communication skills, apply to join our mission to empower people in the community.

Qualifications

• Kind, dependable, and ready to make a lasting difference.
• Excellent listening and communication skills.
• Motivation to support others in reaching their goals.
• Willingness to engage in training and development.

Responsibilities

• Provide personal care and support with eating, medication, and routine.
• Help plan and participate in activities, trips and community events.
• Encourage independence and celebrate milestones.
• Assist with daily tasks like cooking, cleaning, and errands.
• Build positive, trusting relationships through listening and open communication.
• Support individuals to plan and achieve personal goals and ambitions.

Skills

Care experience

Communication

Empathy

Motivation

Job description

Job Introduction

Support Worker

Salary: £12.71 per hour (£26,436.80)

Working Hours: 25 to 40 hours per week

Service: Highlea Care Limited

Location: Shildon

We are currently recruiting for a Support Worker to join our team at Highlea Care, Shildon

Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident ,independent, and fulfilling lives.

No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We Won Specialist Care Provider 2025! -National Care Group

Why chose National Care Group?

At National Care Group, you’re not just joining a job— you're joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.

Here’s What’s In It For You

• Paid, ongoing training with recognised qualifications
• Clear career development pathways – we promote from within
• A workplace that embraces diversity and inclusion
• Refer-a-Friend rewards – get rewarded for bringing great people into our team
• Flexible financial support – with instant access to earned pay via Stream

The Support Worker Role

As a Support Worker, you'll play a key role in the lives of those you support. You’ll help people build confidence, develop skills, and live fulfilling, independent lives. Every day is an opportunity to make a positive impact.

You Will

• Provide personal care and supporting with eating, medication, and routine
• Help plan and participate in fun activities, trips, and community events
• Encourage independence and celebrating every milestone
• Assist with daily tasks like cooking, cleaning, and errands
• Build positive, trusting relationships through listening and open communication
• Support individuals to plan and achieve their personal goals and ambition

About You

If you're kind, dependable, and ready to make a lasting difference in someone’s life, we’d love to hear from you.

• A caring, compassionate attitude
• Motivation to support others in reaching their goals
• Great listening and communication skills
• Previous experience in care is welcome but not essential — we’ll give you all the training and support you need to thrive.

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!