Support Worker

Protective Care Group; Richmond; On-site; GBP 32,000 - 37,000; Full time

Job summary

Protective Care Group is seeking compassionate Support Workers dedicated to providing trauma-informed care. The position offers a base salary of £32,000 with opportunities for career growth and full support. Successful candidates will connect with young people through empathy and resilience, making a real difference in their lives.

Benefits

Fully funded industry recognised qualifications (NVQ Level 3 & 4)

Clear pathways for internal career growth

Paid annual leave that grows with service

Sick pay

Company pension

Employee wellbeing support (including free counselling)

Qualifications

• No previous care experience required; we focus on personal qualities.
• Ability to manage challenging behavior and engage supportively with young people.
• Flexible and willing to work varied shift patterns.

Responsibilities

• Provide trauma-informed care to young people.
• Engage with young people in a supportive manner.
• Adapt to challenging behaviors and varied working locations.

Skills

Empathy

Resilience

Curiosity

Flexibility

Education

Full UK manual driving licence

Job description

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Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood and labelled as a ‘naughty child’.

Enter Protective Care Group, we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the support our teams provide.

All the young people in our care receive:

• Robust, consistent, trauma informed care.
• Staff who won’t give up, no matter how challenging it gets.
• Truly person-centred care in solo placement environments.

To date, we have never given up on a young person, this has only been possible due to the hard work and dedication our teams show daily.

Requirements

What are we looking for in our Support Workers?

We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’ As we are person centred it’s only right we take their lead.

You don’t need previous care experience, we’re more interested in the qualities you bring. We’re looking for people who are:

• Empathetic, curious, and able to engage with young people in a supportive, age-appropriate way.
• Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding.
• Flexible and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed)
• You may be placed in any of our teams across the North East. We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
• In possession of a full UK manual driving licence.

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:https://protective-care.co.uk/careers/careers-faqs

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

• £32,000 base salary + shift uplifts & sleep-in pay.
• Fully funded industry recognised qualifications (NVQ Level 3 & 4)
• Clear pathways for internal career growth
• Paid annual leave that grows with service
• Sick pay, company pension & employee wellbeing support (including free counselling)