Support Worker

Dimensions; Ormesby St Margaret; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Annual Leave

Pension

Employee Assistance Programme (EAP)

Health and Wellbeing Benefits

Discounts

Career Development

Bike-to-work

Season ticket loans

Refer-a-friend bonus

Job summary

Dimensions in Ormesby Saint Margaret, Norfolk, is seeking compassionate Support Workers to join a dedicated team caring for three gentlemen in their 50s and 60s with complex health needs. Roles include personal care, PEG feeding, stoma care, moving and hoisting, with 1:1 support within a three-person shift team.

Full-time, part-time and relief contracts available, with shifts from early to late and sleep-ins.

Qualifications

• Experience in care or support roles is desirable.
• Ability to respond to changing needs with empathy and professionalism.
• Strong communication skills, both verbal and non-verbal.

Responsibilities

• Support three gentlemen with moderate to complex health needs, including personal care and mobility assistance.
• Assist with PEG feeding and stoma care as required.
• Work in a 3-person shift team ensuring safety and continuity of care.
• Promote independence and wellbeing in a respectful, person-centered manner.

Skills

Compassionate

Patience

Empathy

Communication skills

Job description

About Dimensions

At Dimensions, your growth is our shared journey. Driven by ambition and strengthened by partnership, we’ll give you the tools, guidance, and encouragement to thrive – from your first day to every new opportunity. Through programmes like Aspire and Dimensions Academy, you’ll build confidence, develop your skills, and shape a career that’s uniquely yours. With integrity in how we support you and respect for your individual path, we’ll be with you every step of the way – whether you’re discovering your strengths, stepping into leadership, or exploring a new direction. Because when you grow, so do we – and together, we create brighter futures for everyone we support.

About the role

• Support Worker
• Full time, Part time and Relief contracts considered.
• Ormesby Saint Margaret, Norfolk
• 12.85per hour
• Full UK MANUAL driving licence essential

We’re looking for compassionate, dedicated Support Workers to join our welcoming team in Ormesby, Norfolk. We have full-time, part-time, and relief opportunities available, and as the gentlemen we support love getting out and about in the their local town, a full UK driving licence is essential.

You’ll be supporting three wonderful gentlemen in their 50s and 60s who live together and enjoy a calm, structured home environment. Each person has complex health needs, including PEG feeding and stoma care, so you’ll need to feel confident supporting with personal care, moving and assisting (including hoisting), and managing specialist health routines. While support is delivered on a 1:1 basis, you’ll always be working as part of a three-person team on shift, creating a safe, supportiveenvironment.

This is a role where you can truly make a difference in someone’s everyday life. The gentlemen enjoy scenic drives around Norfolk, music and sensory sessions, and regular boat trips on the Broads—moments that bring real joy and that you’ll help make possible. Alongside these experiences, you’ll support day-to-day routines and encourage independence in ways that are respectful, empowering, and tailored to each individual.

Shifts are flexible and shaped around the people we support, typically including a mix of long days (7am–10pm), early shifts (7am–2:30pm), and late shifts (2:30pm–10pm), along with sleep-ins. You’ll also take part in a fair rolling rota with alternate weekends.

About you

You’ll be someone who truly lives our values of Ambition, Courage, Integrity, Partnership, and Respect.You’ll bring a calm, patient, and adaptable approach, feeling confident responding to changing needs with empathy and professionalism.

Strong communication skills are essential—both verbal and non-verbal—as is the ability to really listen and understand the people you support. You’ll feel comfortable supporting personal care and complex health needs, be open to learning new specialist skills, and confident using technology to keep accurate records.

Most importantly, you’ll have the passion and commitment to support people to live rich, fulfilling lives on their own terms.

Rewards that make a difference

Proudly recognised as one of the UK's Top 25 Best Workplaces for Wellbeing (Great Place to Work, Super Large Organisations), reflecting our commitment to flexible working, wellbeing support, career development, and an inclusive workplace culture.

• Competitive Pay– Attractive hourly rates and permanent contracts.
• Generous Annual Leave– 30 days (including bank holidays), rising to 35 days with service.
• Pension Scheme– Employer and employee contributions.
• Employee Assistance Programme (EAP)– 24/7 confidential wellbeing support for you and your family.
• Health and Wellbeing Benefits– Access to Aviva Health, discounted health cash plans, and salary advance schemes.
• Shopping Discounts– Through Vivup and Blue Light Card for supermarkets, retail, and leisure.
• Career Development– Award-winning Aspire programme and Dimensions Academy for training and progression.
• Additional Perks– Bike-to-work scheme, season ticket loans, holiday buy/sell options, and refer-a-friend bonus (£500).

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.