Support Worker

Home Group; North East; Presencial; CAD 29.000 - 41.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health cash plan

34 days leave (39 with bank holidays +

Matching pension up to 7%

Instant pay access with Stream

Discounts on shops, holidays and more

Descripción de la vacante

Home Group is seeking a compassionate care assistant to help customers live independently and with dignity. You will support daily tasks and collaborate with colleagues to empower residents across County Durham, including those with complex needs, from hospital discharge onwards.

The role emphasizes calm, person-centered care; you will work across a hybrid model of home visits and office time, with ongoing team coordination.

Formación

• Demonstrate passion to support customers to live their best lives.
• Experience of caring for others, professionally or personally.
• Able to work on own initiative, stay calm and positive under pressure.
• Recognise each customer is different and adapt a personal, flexible approach.
• Level 2 Diploma in Care or equivalent experience (or willing to study toward it).

Responsabilidades

• Support customers with daily tasks.
• Work collaboratively to empower customers and promote independence.
• Create a safe, positive space where dignity and respect come first.
• Support customers with complex mental health needs discharged from hospital to manage tenancy and access community.
• All referrals come from internal Hospital Discharge Service, linking you to customers from the start.

Conocimientos

Customer care

Empathy

Resilience

Adaptability

Care diploma

Educación

Level 2 Diploma in Care or equivalent

Descripción del empleo

• Earn £13.45 per hour and great benefits including Health Cash Plan

• Earn £13.45 per hour and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What You’ll Do

• Supporting customers with daily tasks
• Working collaboratively to empower our customers and encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• We support customers with complex mental health needs, who have been discharged from hospital and need support to manage and maintain a tenancy, alongside accessing the community.
• All referrals come from our internal Hospital Discharge Service, giving us the opportunity to be part of a customer's journey from the very beginning.

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Permanent, part time (18.75 hpw)
• You'll work across County Durham, from our Durham office, and from home. You'll have the flexibility to manage your diary in a way that works for both our customers and the service.
• Although you’ll spend much of your time lone working while out supporting customers, we stay well connected as a team through regular morning calls and team meetings.
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes but we pay your on the job mileage!

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected].