Support Worker

Home Group; Newcastle upon Tyne; On-site; GBP 24,000; Full time

Job summary

Join Home Group as a Support Worker and make a meaningful impact by assisting vulnerable adults with complex needs to rebuild their lives. In a flexible, supportive environment, you'll help clients achieve independence while enjoying excellent benefits, including annual leave, health plans, and personal development opportunities.

Benefits

34 days annual leave plus bank holidays

Health cash plan covering various therapies

800+ high street discounts

Opportunities for career growth

Support for wellbeing and mental health

Qualifications

• Experience of caring for others in a care setting or personal context.
• Ability to work independently and under pressure.
• Flexibility to meet diverse customer needs.

Responsibilities

• Assist customers with practical daily living tasks.
• Conduct risk assessments and support planning.
• Build rapport with customers through regular interaction.

Skills

Empathy

Attention to detail

Resilience

Communication

Job description

Social network you want to login/join with:

Permanent full-time 37.5 hours per week on a rolling rota.

Pay £12.00 per hour (£23,464 per annum) and great benefits including Health Cash Plan.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing, we know!

Typical day as our Support Worker

• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations, and outcomes documented in their support plans.
• The customer group you will be working with are all adult females who have experienced or are at risk of experiencing homelessness or rough sleeping.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting, and regular reviews.
• Building rapport through chats and catch-ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others, whether in a care setting or caring for family members or children.
• The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
• The ability to recognize that every customer is different and to adopt a flexible, personal approach, listening to customers to understand their needs.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join Fintan, Tracy, Sonia, and our Cedar House team. We’re passionate about what we do! We’re proud of our track record in providing housing and support to the most vulnerable members of our community. We’re a supportive bunch and like to look after each other like family, ensuring everyone is valued, backed up, and respected.

You will also benefit from being supported by our clinical team. Our Mental Health Practice leads and Occupational Therapists help us create a psychologically informed environment with a therapeutic aim to support our customers better and look after our own wellbeing too. They are just great!

Job details

• We’re flexible with your start and finish times, but we need to meet our customers’ needs, which may require some adjustments.
• The rota includes shifts with the earliest start at 7am and the latest finish at 8:30pm. There are plenty of days off in between to recharge.
• You’ll need to use technology for creating and updating support plans, completing online learning, and collaborating with colleagues.
• An Enhanced DBS check is required, and we cover the cost.

A place where you belong

We believe great things happen when we can be ourselves at work. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together, we make Home Group a great place to work!

What’s in it for you?

• 34 days annual leave (including bank holidays and a “me day” for personal use), increasing to 39 with the option to buy 5 more, plus time off for volunteering.
• Health cash plan saving you from £1140 per annum, covering dental, optical, prescriptions, alternative therapies, and more.
• Over 800 high street discounts on groceries, holidays, and days out. Save money on phones, bikes, or cars.
• Opportunities for career growth within the organization.
• Support for wellbeing and mental health, making us the 10th Best place in the UK for Wellbeing.
• Learn more about our benefits on our website.