Support Worker

Virtual Bridges, Inc.; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking compassionate Support Workers to join their dedicated team. This role focuses on empowering individuals with profound deafness and learning disabilities, enabling them to lead fulfilling lives. You'll provide essential support in a nurturing environment, facilitating communication and encouraging independence. With a commitment to community engagement and personal development, this position offers a rewarding opportunity to make a real difference in the lives of those you support. Join a forward-thinking organization that values empathy and dedication in its staff.

Benefits

20 days annual leave

Contributory Pension Scheme

Induction and ongoing specialist training

Employee Assistance Programme

Cycle to Work Scheme

Access to discounts on shopping and leisure

Occupational health services

Qualifications

• Experience supporting individuals with learning disabilities and complex communication needs.
• Willingness to learn BSL through training provided.

Responsibilities

• Provide 1:1 and 2:1 support within a supported living environment.
• Assist with personal care, medication administration, and health appointments.

Skills

British Sign Language (BSL)

Communication Skills

Empathy

Personal Care Assistance

Community Engagement

Education

Experience with Learning Disabilities

Training in BSL (if needed)

Tools

Assistive Communication Tools

Job description

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Job Title: Support Worker - Complex Communication Needs

Location: Newcastle Upon Tyne

Salary: £14.54 per hour, rising to £15.01 per hour

Hours

• Full-time: 37 hours per week - three 12-hour shifts (e.g. 8am-8pm, 9am-9pm, or 10am-10pm)
• Part-time: Minimum of 21 hours per week
  
  

Rota: Shifts include 2 weekends per month; rota is set 2-3 months in advance

Contract Type: Permanent

About The Role

We are looking for compassionate, committed Support Workers to join a person-centred team supporting two young men (aged 23) with profound deafness, non-verbal communication, and learning disabilities. Both are moving into a new independent supported living provision this summer after finishing college.

As a Support Worker, you'll enable and empower them to lead fulfilling lives through practical and emotional support, communication assistance, and community engagement.

Key Responsibilities

• Provide 1:1 and 2:1 support within a supported living environment
• Communicate using British Sign Language (BSL), VOCA devices, symbol boards, and visual aids
• Assist with personal care, medication administration, and health appointments
• Support independent living skills (cooking, cleaning, managing daily routines)
• Encourage social participation and community inclusion, including trips to:
• Swimming, trampolining, coffee shops, comic conventions, gaming, and deaf club
• Promote confidence, autonomy, and a sense of belonging
• Maintain detailed records and contribute to care planning
  

About You

• Experience supporting individuals with learning disabilities and/or complex communication needs
• BSL skills preferred (or willingness to learn through training provided)
• Ability to build trusting, respectful relationships
• Confident using assistive communication tools or eager to learn
• Positive, patient, and empathetic approach
• Flexible and reliable, with ability to work shifts including weekends
  
  

Benefits And Enhancements

• 20 days annual leave, plus bank holidays (pro-rated for part-time roles)
• Contributory Pension Scheme (contributions matched up to 5%)
• Induction and ongoing specialist training (including BSL if needed)
• Employee Assistance Programme (EAP)
• Cycle to Work Scheme
• Access to a rewards scheme offering discounts on shopping and leisure
• Occupational health, physio, and counselling services for wellbeing
  
  

#VT

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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