Support Worker

Sandantcare; Metropolitan Borough of Solihull; On-site; Full time

Job summary

An established industry player in the care sector is seeking compassionate Support Workers to help individuals live independently. This role involves providing tailored care and support to Service Users with various needs, ensuring their wellbeing and enhancing their quality of life. As a Support Worker, you will be at the forefront of making a difference in the lives of vulnerable individuals, working closely with them to develop meaningful relationships and support their daily activities. Join a dedicated team that values empathy, communication, and personal growth, and be part of a rewarding journey in social care.

Qualifications

• 2 years experience supporting children and adults with disabilities.
• Ability to maintain electronic records and adapt to sector standards.

Responsibilities

• Provide person-centred care to enhance Service Users' quality of life.
• Support Service Users with daily living and maintain their independence.
• Communicate effectively with Service Users and healthcare professionals.

Skills

Empathy

Communication Skills

Problem-Solving

Time Management

Emotional Resilience

Adaptability

Relationship Building

Record Keeping

Education

2 years of experience in social care

Job description

• Sleep in rate: Paid at current National Minimum Wage (NMW)

• Waking nights: £11.78 per hour/night

Contract Type: Permanent

Hours: 5 days over a 7-day period, with varying shift patterns as agreed with the Care Coordinator.

About Us

Sandant Care provide personal care and support within two specific service areas, in the Solihull area. We provide care and support for individuals in their own homes and providing supported living plus support in the community. Along with personal care, we provide housing related support services – working alongside the person to manage their home, including guidance and support paying bills, securing the home, and managing the tenancy. We strive to deliver the highest quality care standards, and outstanding service. We provide care packages for vulnerable people living within the community, supporting those with learning disabilities, autism, mental health and older people.

The Role

The role of the Support Worker is to enable and support people to live their lives as independently as they can. Helping and supporting Service Users with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support. The role of a support worker is so varied - each person has unique needs, which makes the job unique too.

Main Function of the Job

• To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the directionof the Adult Service Manager
• To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to the Service User
• To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
• To positively support and work closely with the Adult Services Manager to ensure the support service is functioning efficiently and smoothly daily.

Role and Responsibilities

• Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
• To support Service Users with all aspects of their day-to-day living, enabling them to enjoy the best possible quality of life
• Most of the employee's work will be alone with the Service User in their home • Compassion, good communication skills and a calm and caring manner are essential for this important role
• Ensure Care Plans and other information about how to support Service Users are followed
• Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users
• Be responsible for promoting and safeguarding the welfare of those individuals they support
• Develop effective working relationships with other employees
• Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people
• If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life • Seek opportunities for personal and professional growth
• Be a role model for other Support Workers and be an ambassador for the service
• Be professional, polite and reasonable at all times
• Champion all relevant Sandant Care policies and procedures and audits by the team
• Attend statutory training and any other training as directed by management
• Understand and follow all policies and procedures relevant to the role

Skills

Our ideal candidate will be:

• Interested in helping other people, regardless of their condition.
• The ability to communicate clearly and sensitively when talking to people and their families.
• Great problem-solving skills and the ability to adapt and act accordingly to situations.
• Good time management skills to be able to support the needs of multiple people.
• The ability to keep up with changing standards and codes of conduct in the social care sector.
• The ability to work both alone and as part of a team.
• A high level of patience and emotional resilience.
• Being empathetic towards everyone.
• The ability to make good, positive relationships with people and their families.
• The ability to communicate with other healthcare professionals.
• Great verbal and written communication skills.
• A non-judgemental attitude regardless of a person’s needs.
• The ability to remain calm under pressure and when dealing with challenging situations.

To be successful in this role, you must have the following skills/experience:

• 2 years’ experience includi ng working and supporting children
• Drivers or non-drivers
• Ability to maintain electronic records
• Up to date knowledge of sector specific legislation and best practice
• Clear verbal and written English and excellent communication skills