Support Worker

Sandantcare

Metropolitan Borough of Solihull

On-site

GBP 17,013 - 17,288

Full time

14 days+

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Job summary

A personal care provider in Solihull is seeking a Support Worker to deliver high-quality care and support to individuals with various needs. The role involves assisting Service Users to live independently and requires excellent communication, empathy, and problem-solving skills. Ideal candidates should have 2 years of relevant experience and be able to follow care plans effectively. Attractive pay rates and a permanent contract are offered.

Qualifications

2 years’ experience including working and supporting children.
Ability to maintain electronic records.
Up to date knowledge of sector specific legislation and best practice.

Responsibilities

Provide care in accordance with best practice and legislative requirements.
Support Service Users with all aspects of their day-to-day living.
Ensure Care Plans and other information about how to support Service Users are followed.

Skills

Empathy

Communication skills

Problem-solving

Time management

Emotional resilience

Job description

Job Title: Support Worker

Reports to: Service Manager

Salary Range:
– Day rate: £12.35 per hour
– Sleep in rate: Paid at current National Minimum Wage (NMW)
– Waking nights: £12.55 per hour/night
– Training required: Paid at current NMW

Contract Type: Permanent

Hours: 5 days over a 7-day period, with varying shift patterns as agreed with the Care Coordinator.

Location: Solihull

About Us

Sandant Care provide personal care and support within two specific service areas, in the Solihull area. We provide care and support for individuals in their own homes and providing supported living plus support in the community. Along with personal care, we provide housing related support services – working alongside the person to manage their home, including guidance and support paying bills, securing the home, and managing the tenancy.

We strive to deliver the highest quality care standards, and outstanding service. We provide care packages for vulnerable people living within the community, supporting those with learning disabilities, autism, mental health and older people.

The Role

The role of the Support Worker is to enable and support people to live their lives as independently as they can.

Helping and supporting Service Users with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

The role of a support worker is so varied – each person has unique needs, which makes the job unique too.

Main Function of the Job

To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Service Manager
To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to the Service User
To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
To positively support and work closely with the Service Manager to ensure the support service is functioning efficiently and smoothly daily

Role and Responsibilities

Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
To support Service Users with all aspects of their day-to-day living, enabling them to enjoy the best possible quality of life
Most of the employee’s work will be alone with the Service User in their home
Compassion, good communication skills and a calm and caring manner are essential for this important role
Ensure Care Plans and other information about how to support Service Users are followed
Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users
Be responsible for promoting and safeguarding the welfare of those individuals they support
Develop effective working relationships with other employees
Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people
If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life
Seek opportunities for personal and professional growth
Be a role model for other Support Workers and be an ambassador for the service
Be professional, polite and reasonable at all times
Champion all relevant Sandant Care policies and procedures and audits by the team
Attend statutory training and any other training as directed by management
Understand and follow all policies and procedures relevant to the role

Skills

Our ideal candidate will be:

Interested in helping other people, regardless of their condition.
The ability to communicate clearly and sensitively when talking to people and their families.
Great problem-solving skills and the ability to adapt and act accordingly to situations.
Good time management skills to be able to support the needs of multiple people.
The ability to keep up with changing standards and codes of conduct in the social care sector.
The ability to work both alone and as part of a team.
A high level of patience and emotional resilience.
Being empathetic towards everyone.
The ability to make good, positive relationships with people and their families.
The ability to communicate with other healthcare professionals.
Great verbal and written communication skills.
A non-judgemental attitude regardless of a person’s needs.
The ability to remain calm under pressure and when dealing with challenging situations.