Support Worker

Empowering U Limited; Lichfield; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Competitive pay

Specialist training & clinical support

Flexible working opportunities

Nurse-led management team

Career progression opportunities

Meaningful daily difference

Job summary

Empowering U is seeking a dedicated Support Worker for a part-time, bank-based role in Lichfield to support a client living with MS and complex needs. You will perform personal care, mobility support, catheter care, and accompany the client to appointments. A full UK driving licence is essential.

The role offers weekday daytime hours, competitive pay (£12.71–£14.29 per hour) and development opportunities within a nurse-led team. DBS check is required or willingness to obtain one.

Qualifications

• At least 6 months UK care experience (essential).
• Enhanced DBS (or willingness to obtain one).
• Full UK driving licence (essential).
• Good verbal and written English skills.

Responsibilities

• Assist with personal care, mobility, and daily living activities.
• Administer medication in line with the care plan.
• Provide emotional support, companionship, and promote independence.
• Maintain accurate care records and communicate with the care team.
• Support with appointments and community access.

Skills

Compassionate

Patient

Reliable

Good communication

Teamwork

Basic IT skills

Job description

Support Worker

Part-Time | Bank | Permanent

Make a Real Difference Every Day

At Empowering U Healthcare, we provide specialist, nurse-led complex care, supporting children and adults to live safely, independently, and with dignity in their own homes. We are committed to delivering compassionate, person-centred care that empowers people to live fulfilling lives.

We are currently looking for caring, reliable, and dedicated Support Workers to join our growing team.

Available Role – Lichfield

Client: You will be supporting a female client living with Multiple Sclerosis (MS) and mental health needs. She requires assistance with most aspects of daily living and is a full-time wheelchair user with limited use of her hands.

Your role will include:

• Personal care.
• Catheter care.
• Repositioning and mobility support.
• Medication administration.
• Supporting with appointments and community access.
• Promoting independence, dignity, and emotional wellbeing.

A full UK driving licence is essential, as you will be required to drive the client to and from appointments and other activities.

Hours:

• Monday to Friday
• 8:00am – 4:00pm

Pay:
£12.71 – £14.29 per hour (depending on weekday/weekend and day/night shifts)

What We're Looking For

• At least 6 months' experience in a care or support role (essential).
• Experience supporting individuals with complex physical needs or neurological conditions is desirable.
• A caring, patient, and dependable approach.
• Good communication and teamwork skills.
• Basic IT skills for completing electronic care records.
• Enhanced DBS, or willingness to obtain one.
• Full UK driving licence (essential).

Why Join Empowering U Healthcare?

• Competitive rates of pay.
• Paid specialist training and ongoing clinical support.
• Flexible working opportunities.
• Supportive nurse-led management team.
• Career development and progression opportunities.
• The opportunity to make a genuine difference every day.

About The Role

Role-Specific Responsibilities

• Assist with personal care, including bathing, dressing, toileting, and catheter care.
• Support with mobility, repositioning, and safe transfers using appropriate equipment.
• Administer medication in line with the client's care plan.
• Support with daily living activities, including meal preparation, shopping, light housekeeping, and attending appointments.
• Provide emotional support and companionship, promoting independence, dignity, and choice.
• Monitor and report any changes in the client's physical or mental wellbeing to senior staff.
• Maintain accurate care records and communicate effectively with the wider care team.

Key Responsibilities

• Deliver compassionate, person-centred care in line with individual care plans.
• Support with personal care, mobility, nutrition, and daily living activities.
• Promote independence, dignity, choice, and emotional wellbeing.
• Maintain accurate and timely care documentation.
• Build positive relationships with the client, their family, and healthcare professionals.
• Follow all safeguarding procedures, health and safety guidance, and company policies.

What We're Looking For

• A caring, compassionate, and reliable individual.
• At least 6 months' experience in a care or support role (essential).
• Experience supporting individuals with physical disabilities, neurological conditions, or mental health needs (desirable).
• A patient, respectful, and person-centred approach.
• Good verbal and written English skills.
• Ability to work independently and as part of a team.
• Basic IT skills for completing electronic care records.
• Enhanced DBS (or willingness to obtain one).
• Full UK driving licence (essential).

Ready to Make a Meaningful Difference?

If you're passionate about delivering high-quality, person-centered care and want to join a supportive, nurse-led organisation, we'd love to hear from you.

Required Criteria

• Minimum 6 months UK care experience
• Compassionate, patient, and reliable
• Strong spoken and written English
• Ability to work independently and as part of a team
• Basic IT skills for documentation
• Enhanced DBS required

Desired Criteria

• Experience with children or complex needs preferred but not essential
• Full UK driving licence & access to a vehicle preferred

About The Company

Empowering U is dedicated to promoting dignity, choice, and independence through exceptional staffing and personalised support.

Our committed local teams work with compassion and expertise to empower individuals to re-enable, rebuild confidence, and lead fulfilling lives. Our person-centred approach focuses on creating a supportive environment where individuals feel valued, understood, and encouraged, helping to build confidence, improve communication, and enhance overall wellbeing. Through our innovative methods and commitment to excellence, we ensure our services enrich lives and help people enjoy a more independent and meaningful future.

If you are passionate about making a difference to individuals and families in a friendly, encouraging environment and want to develop your career, Empowering U provides clear opportunities for progression, supported by in-house and specialist external training to give you the skills and confidence you need.

Company Culture

At Empowering U, we believe our people are at the heart of everything we do. Our teams work together to provide personalised, meaningful care that supports individuals and families to live with confidence, dignity, and independence. Every person we support has their own story, needs, and goals. While each journey is unique, our commitment to exceptional, compassionate care never changes.

We champion a culture of support, collaboration, and genuine connection. Whether it’s team days for our case management team, weekly designated hours for open conversations, or fun event days at the office, we make sure our people feel valued, heard, and part of something bigger.

We’re with you at every step. That means ongoing guidance, open communication, and always being just a phone call away. No one in our team or in our care ever has to feel alone.

At Empowering U, we celebrate growth, encourage curiosity, and create a workplace where every person can thrive. We’re proud to build teams who lift each other up, share ideas, and bring their passion for care into everything they do.

Company Benefits

At Empowering U, our people are at the heart of everything we do. We’re committed to helping you grow, thrive and feel genuinely valued, which is why we offer a wide range of meaningful benefits and development opportunities. When you join our Complex Care team, you’ll receive free flu jabs, funded NVQ to support your professional development, a free DBS check, financial advice services and flexible working hours, all designed to support your wellbeing and help you build a truly rewarding career. Alongside this we also offer a range of other benefits:

Vacation, Paid time off, Performance bonuses, Employee development programs, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Staff celebration events

Salary

£12.71 - £14.29 per hour