Support Worker

ILS Case Management; Hounsdown; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

5.6 weeks holiday (pro rata)

Pension (subject to qualifying status)

Free DBS check

Free parking

Induction

The Care Certificate training

Clinical supervision/review meetings

HR department support

Job summary

ILS Case Management is seeking a Support Worker to assist Olivia and APPA with comprehensive care in the home and community. You will help with daily care tasks, movement, and therapy-supported activities, following a team approach with therapists and a Case Manager.

The role requires flexibility, a compassionate approach, and experience with complex medical needs; driving and full UK eligibility are managed through our recruitment process.

Qualifications

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

Responsibilities

• Assist Olivia and APPA with care, including moving and handling.
• Implement daily therapeutic programmes designed by therapists to promote treatment.
• Assist with Olivia-related domestic tasks (clearing kitchen, tidying room, cleaning equipment, washing).
• Support APPA time one-to-one with Olivia and work with the Case Manager and therapists to fulfil potential.
• Support Olivia and APPA in family home and wider community.

Job description

Responsibilities

• The central role of the Support Worker is to assist Olivia (and their APPA - Adult Placement PA) with all aspects of care relating to Olivia, (including moving and handling and a joined approach to care).
• Implement daily therapeutic programmes that have been designed to promote their treatment by their team of Therapists. The Support Worker has a general role in promoting Olivia's learning and care in the home and community.
• The Support Worker will be expected to assist with 'Olivia related' domestic chores, such as helping to clear up following kitchen tasks, tidying their room, ensuring their equipment is clean and tidy and processing their washing.
• It is essential that the Support Worker is prepared to assist with these tasks to ensure the smooth running of the care regime, as well as offering the APPA the opportunity to spend one to one time with them.
• The Support Worker is expected to work cooperatively with Olivia's APPA, their family and/or the Case Manager, and their team of therapists to offer the best opportunity to fulfil her potential.
• The Support Worker is expected to support Olivia and the APPA with all aspects of care, both within the family home and in the wider community.
• Experience with complex medical needs, including JEJ feeding and suctioning
• Compassion, patience, and a passion for care
• Experience working with young adults and an interest in therapy

Safeguarding ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require: This role requires:

Requirements

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction Will not necessarily prevent employment)

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Skills and Behaviours

• Female due to providing personal care
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with Cerebral Palsy
• Confident and comfortable working in Olivia's own home and sensitive to the needs and wishes of her and her family
• Can demonstrate commitment and passion for meeting Olivia's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Experience with PEG feeding and suctioning
• Water confident to assist with hydrotherapy
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed)

Driving

• Driver required: Essential(for day role)
• Vehicle use: Will be using Olivia's wheelchair adapted vehicle, automatic
• Using own vehicle to get to work: Yes, to attend training

Olivia, born in 2005, is a vibrant, music-loving young lady with a passion for rock music, and all things sparkly! She enjoys hydrotherapy, trips to the shops, and being pampered - especially when it comes to doing her hair. Olivia is full of life and always up for some fun!

Olivia has Cerebral Palsy, Epilepsy, and a visual impairment, which means she requires full-time complex care. She is fed via a Jejunostomy tube, follows a 24-hour postural management plan, and relies on her wheelchair for all of her mobility. But more than anything, she loves to know what's happening around her - communication is key to her happiness and wellbeing.

ILS Case Management is the UK's leading independent nationwide Case Management company. When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

We are Supportive. It matters to us that our clients and staff know that we care. We have Integrity. We can be trusted to work in a professional, honest and transparent way. We are Client Centred. We put our client's aspirations at the centre of everything we do. We are Quality Focussed. We set high standards and aim to exceed them. We are Positive. We find solutions and empower others.

Benefits

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department