Support Worker

Leonard Cheshire; Hitchin; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pay before payday stream

Blue Light Card discounts

Contributory pension with life cover

Health cash plan

Career development & training

Free DBS check

Employee Assistance Programme

Job summary

Leonard Cheshire in Hitchin is seeking a dedicated care worker for Symonds House. You will support residents with daily living, personal care and accompany them to events, helping them live life on their own terms.

This full-time role is 46 hours per week with a flexible rota across weekdays and weekends, and includes comprehensive induction and ongoing training.

Qualifications

• Warm, friendly and empathetic approach.
• Willingness to work flexibly, including weekends.
• Good communication and teamwork skills.
• Personal care experience is helpful but not essential.

Responsibilities

• Support daily living tasks such as personal care, mealtimes, and medication.
• Encourage independence through a person-centred approach.
• Accompany people to appointments, events, and community activities.
• Keep clear, accurate records.
• Help each person live life on their own terms.

Skills

Empathy

Communication

Teamwork

Weekend flexibility

Job description

£13.38 per hour | Full-time | Symonds House

"It’s like watching mini-miracles happen here every day."

That’s how one of our team describes the difference they make. If you’re kind, compassionate, and ready to help others live life their way, we’d love to hear from you.

A home, not just a service

Symonds House is a spacious and modern residential home in Hitchin, Hertfordshire, support 20 disabled adults. Surrounded by wonderful views of the local countryside, our home is close to shops, pubs and cafes. You'll find good transport connections to London, Stevenage, Peterborough and Cambridge.

This is a full-time position, working 46 hours per week. You’ll need to be flexible to work across weekdays and weekends as part of a rota

Typical shifts may include:

• Day shifts: [e.g. 7am - 7pm]

Why you’ll love working here

As well as supporting your wellbeing and career development, we offer a fantastic benefits package, including:

• 28 days annual leave (20 days plus 8 bank holidays), increasing by 1 day for each completed year of service, up to a maximum of 33 days.
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Enjoy exclusive discounts and perks
• Contributory Pension Scheme with competitive life cover
• Health cash plan: Affordable healthcare when you need it
• Career development: Apprenticeships and recognised qualifications
• Free DBS check
• Employee Assistance Programme for 24/7 support

Enhanced pay: £1.00 per hour will only apply to night working (8pm Monday to 7am Friday) and weekend working (8pm Friday to 7am Monday). This does not apply to Sleep-Ins.

What you’ll do

• Support with daily living tasks such as personal care, mealtimes, and medication
• Encourage independence through a person-centred approach
• Accompany people to appointments, events, and community activities
• Keep clear, accurate records
• Most importantly - help each person live life on their own terms

No previous care experience? No problem - we’ll give you all the training you need.

What helps you shine here

• Warm, friendly, and empathetic approach
• Willingness to work flexibly, including weekends
• Good communication and teamwork skills
• Personal care experience (helpful, but not essential)
• A genuine desire to help others and make a difference

Whether you’re experienced or brand new to care, our comprehensive induction and training will help you thrive.

About Leonard Cheshire

For over 75 years, we’ve been supporting disabled people to live, learn, and work as independently as possible. We provide specialist support across residential care, supported living, and respite services for people with physical disabilities, acquired brain injuries, sensory impairments, and learning disabilities.

Our goal is simple: to create welcoming, safe, and empowering spaces that feel like home - giving people real choice and control over their lives.

Ready to apply?

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post, and references will be obtained for all roles.

Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.