Support Worker

Agincare Group; Gillingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

£13.50 per hour

Company pension

Refer a friend bonus – earn up to £1,0

Full training and ongoing support

Opportunities for career progression

Blue Light Card (discounts in shops)

Caring, collaborative culture

Job security and flexible working

Job summary

Agincare is seeking a caring Support Worker to join the Dorset Outreach team in the Gillingham area, providing 2:1 support to a woman in her 50s living with autism, a learning disability and epilepsy in her own home.

You'll build trust through patient, respectful, person-centred care, follow detailed support plans and help Susan enjoy activities she loves while promoting independence and safety. The role includes training and a supportive team environment.

Qualifications

• Experience with learning disabilities and complex needs (desirable, not essential).
• Full UK driving licence.
• Right to work in the UK for 12 months.

Responsibilities

• Support Susan’s confidence and trust-building journey.
• Encourage activities she enjoys: music, drives, beach walks.
• Help Susan feel safe and supported in new situations.
• Communicate clearly in her preferred style.
• Provide personal care and daily living support.
• Follow support plans with care and accuracy.
• Keep records and raise concerns as needed.
• Promote independence and wellbeing in a person-centred way.

Skills

Calm demeanor

Compassionate listening

Reliability

Driving Licence

Job description

The following content displays a map of the jobs location - Gillingham

Are you ready to make a meaningful impact in someone’s life?

We’re looking for a caring, reliable and empathetic Support Worker to join our Dorset Outreach team. This is your opportunity to support a remarkable woman in her 50s living with autism, a learning disability and epilepsy, as she builds a happy, fulfilling life in her own home.

About the person you’ll support:

Susan has a vibrant personality, is expressive and strong-minded. Although she is non-verbal, she communicates clearly in her own way – using gestures, facial expressions, and writing. Susan knows what she wants, and you'll need to be someone who really listens, learns her communication style, and builds trust over time.

Susan has shown great resilience and is now building a brighter, more fulfilling future. Your support will help her reconnect with the things she loves – like beach walks, drives, and lunches out – at her own pace. She values calm, patient and consistent people who support her with respect and kindness.

About the role:

This is a 2:1 support package, meaning you’ll be part of a small, consistent team working closely with another Support Worker at any one time. Susan’s home is her sanctuary – calm, quiet, and personal. Your relationship with her is central to the support you provide.

Key responsibilities include:

• Supporting Susan’s confidence and trust-building journey
• Encouraging activities she enjoys: music, TV, drives, beach walks
• Helping Susan feel safe and supported in new or unfamiliar situations
• Communicating clearly in her preferred style
• Providing personal care and daily living support
• Following support plans with care and accuracy
• Keeping accurate records and raising any concerns
• Promoting independence and wellbeing in a respectful, person-centred way

What we’re looking for:

• Experience with learning disabilities and complex needs (desirable, not essential)
• A calm, patient and thoughtful approach
• Willingness to learn and work closely with a tight-knit team
• Ability to follow detailed plans and communication strategies with consistency
• A Full UK driving Licence
• 12 Months on your Right To Work

We believe that every person deserves to live life their way – and our teams make that happen. You’ll be part of a values-driven organisation where relationships come first, and every voice matters.

We offer:

• £13.50 per hour
• Company pension
• Refer a friend bonus – earn up to £1,000
• Full training and ongoing support
• Opportunities for career progression
• Blue Light Card (discounts in shops and restaurants)
• A caring, collaborative culture
• Job security and flexible working
• About Agincare

We’re a family run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including Care & Nursing homes, Home Care Branches, Extra Care Schemes, Supported Living properties and live-in Offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.