Support Worker

HRM Homecare Services Ltd; Falkirk; On-site; GBP 18,000 - 22,000; Full time

Job summary

HRM Homecare Services Ltd, Scotland's leading independent provider of care at home, is seeking a dedicated Support Worker for a full-time, on-site role in Falkirk. You will deliver practical and emotional support to individuals in their homes and help with daily living tasks.

Responsibilities include personal care, meal preparation, medication prompts, light housekeeping, following personalised care plans, documenting observations, and communicating with supervisors.

Qualifications

• Strong communication and interpersonal skills.
• Experience in social care or support work is beneficial.
• Ability to follow care plans and document observations.
• Flexible availability including some evenings and weekends.

Responsibilities

• Provide practical and emotional support to individuals in their homes.
• Assist with personal care, meal preparation, and light household tasks.
• Prompt for medications and support mobility.
• Document observations and report concerns to supervisors.
• Follow personalised care plans with dignity and respect.

Skills

Communication skills

Active listening

Empathy

Interpersonal skills

Time management

Documentation

Reliability

Education

SVQ in Health and Social Care

Job description

Company Description HRM Homecare Services Ltd is Scotland’s leading independent provider of care at home, home care, and housing support services. The organization delivers kind, compassionate, and trusted care that enables people to live well in the comfort of their own homes. Services support older people, children and families, and people with disabilities, as well as individuals requiring post-hospital care. HRM Homecare focuses on helping people regain independence, supporting healing, and reducing the risk of re-hospitalisation. Care is personalised, dignified, and designed to empower individuals to self-direct and manage their own health and wellbeing at home.
Role Description The Support Worker role is a full-time, on-site position based in Falkirk. In this role, the Support Worker provides practical and emotional support to individuals in their homes, assisting with daily living tasks such as personal care, meal preparation, medication prompts, and light household duties. The Support Worker helps people maintain independence by encouraging choice, supporting mobility, and promoting social engagement in the community. This position involves closely following personalised care plans, documenting observations, and communicating concerns to supervisors or multidisciplinary teams. The Support Worker is expected to uphold high standards of dignity, respect, and confidentiality while working flexible hours, including some evenings and weekends, to meet service needs.
Qualifications

• Candidates should possess strong communication and interpersonal skills, including active listening, empathy, and the ability to build trust with individuals and families.
• Candidates should possess care and support skills such as assisting with personal care, safe moving and handling, and supporting independence in daily living activities.
• Candidates should possess organizational and record-keeping skills, including time management, accurate documentation, and the ability to follow care plans and procedures.
• Candidates should possess basic health and safety awareness, including infection prevention, safeguarding knowledge, and risk awareness in home environments.
• Relevant experience in social care, home care, or support work is beneficial but not always essential where strong values and willingness to learn are demonstrated.
• A relevant social care qualification (such as SVQ in Health and Social Care or equivalent) or willingness to work towards one is advantageous.
• Ability to work reliably in the community, including access to suitable transport where required, and flexibility to work shifts, weekends, and holidays.
• Eligibility to register with the Scottish social care regulatory body (e.g., SSSC) and willingness to undergo background and reference checks.