Support Worker

Routes To Work South Registered company in Scotland under SC217367 with charitable status under; Scotland; On-site; GBP 15,286 - 21,771; Full time

Benefits offered by this job

Competitive Salary

Benefits

Job summary

Routes To Work South is seeking dedicated Support Workers in South Lanarkshire. The role involves providing high-quality care to service users, supporting their independence, and ensuring health standards are met.

This full-time position offers a competitive salary of £13.45 per hour, along with opportunities for personal and professional development.

Qualifications

• Good written and verbal communication.
• Good time management skills.
• Honesty, reliability, empathy, caring, and a professional attitude.

Responsibilities

• Provide emotional support to service users and their families.
• Assist with personal care at home and social needs.
• Support service users to pursue hobbies and interests.
• Document the service user’s progression.
• Drive to/from service users' homes as needed.

Skills

Written and verbal communication

Time management

Empathy

Caring attitude

Job description

Job Specifics

• Reference No: LO387
• Location: South Lanarkshire
• Hours: Full Time (up to 40 hours)
• Salary: £13.45
• Closing Date: Friday 10th July 2026
• Why should you apply for this role: Competitive Salary & Benefits

Job Overview

As our Support Services continually seek to grow, we have new and exciting opportunities for compassionate and hard-working individuals.

You will work as part of the team to provide high quality care to service users to promote their independence and support their well-being of

their daily lives. In addition, support workers are to ensure Health and Social Care Standards are being followed.

Main Duties & Responsibilities

Key Tasks

• Provide emotional support to service users and their families.
• Provide practical support for service users and their families, such as helping with household tasks or paperwork as specified on the electronic care planning system by request of the Team Manager.
• Provide personal, social, and domestic care as documented in the service user’s individual support plan.
• Assisting with personal care at home and social (e.g dressing, toileting, bathing, intimate personal care etc.).
• Support and monitor the service user’s healthcare needs, including medication and temperature checks.
• Support service users to pursue hobbies and interests.
• Encourage and support service users to keep a healthy routine.
• Help with everyday tasks such as meal preparation, going shopping or maintaining a tidy house.
• Understand the service user’s communication needs and adapt your communication to each service users e.g sounds, tones, body language.
• Become a role model and companion to the service users.
• Document the service user’s progression on the electronic care planning system.
• Clock in and out of each service users’ home and other work locations through the electronic care planning system.
• To adhere to Health and Safety Regulations.
• Ensure that all service users are treated with dignity and respect.
• Respect confidentiality at all times.
• To promote a service users independence with an enabling ethos of ‘doing with’, not ‘doing for’.
• To complete mandatory online training.
• Participate in an induction programme.
• Notify the Team Manager immediately of any changes in availability to work.
• Liaise regularly with the Team Managers and colleagues.
• Provide flexible cover for colleagues in the event of holiday and sickness, working as part of a caringteam.
• Work across all areas of the service as required by the business.
• Follow incident reporting processes in line with company policy.

Responsibilities and Duties applicable to Support Workers with driving duties

Where an employee can legally drive in UK, the below responsibilities form part of their job description;

• Drive to/ from services users homes and other work locations.
• Transport colleagues as passengers, whether in own car or Company Car for work purposes.
• Drive with service users as passengers as part of work activities such as attending appointments or part of social care- under express guidance and authorisation from Team Leader, adhering to guidance for each individual service user (i.e. may have to use Service users own car).
• At all times adhere to the Company Driving Policy, and/ or Company Vehicle Policy
• It is a condition of continuous employment that you maintain a full UK Drivers Licence

Organisational Responsibilities

• To work within the National Care standards and Scottish Social Services Council (SSSC) codes of practice at all times.
• You must seek and accept advice from your line manager when required, and be clear on the scope of your practice, competency, and accountability.
• You will adhere to ALL company policies and procedures.
• Comply with Care Inspectorate requirements by providing all the relevant documents

Employer Expectations Skills/Knowledge/Experience

Essential

• Good written and verbal communication.
• Good time management skills.
• Honesty, reliability, empathy, caring, and a professional attitude.

Desirable

• Previous experience working within care industry.
• Evidence of development of your knowledge.

Qualifications/Tickets/Licences Required

• *This post is subject to a PVG and 2 satisfactory references*