Support Worker

Devon Partnership Trust; Exeter; Hybrid; GBP 21,000 - 26,000; Part time

Job summary

Devon Partnership NHS Trust is seeking a Mental Health Community Support Worker to join the Specialist Team for Early Psychosis (STEP) in Exeter and East Devon. The role focuses on recovery, social inclusion, and collaborative care within a multidisciplinary team across primary and secondary services.

The successful applicant will support patients, manage a small caseload, monitor physical health, and contribute to person-centred interventions in a part-time position, with travel across Exeter

Qualifications

• Experience in caring roles or mental health services.
• Basic education completed and willingness to complete Care Certificate.
• NVQ/ QCF Level 3 in Health & Social Care or equivalent.

Responsibilities

• Manage a small caseload under guidance of keyworkers and participate in interventions.
• Provide support, advice, information, and education to service users.
• Carry out physical health monitoring (blood pressure, height, weight) and use point-of-care testing.

Skills

Communication

Active listening

Therapeutic relationships

Teamwork

Mobility

Safeguarding

IT skills

Mental health knowledge

Patient support

Education

NVQ Level 3 / QCF Level 3 in Health & Social Care

Care Certificate (within 6 months)

Basic Education

Job description

Join us as a Mental Health Community Support Worker within the Specialist Team for Early Psychosis(STEP) in Exeter and East Devon. An exciting opportunity to make a real difference in people's lives aspart of a supportive and friendly team.

Our Early Intervention services provide evidence-basedinterventions proven to reduce the risk of illness, using a holisticbio-psycho-social approach. The STEP service is an innovative, specialistmulti-disciplinary team working across both adult and young persons serviceswithin Devon Partnership NHS Trust. Our diverse team includes Mental HealthNurses, Occupational Therapists, Social Workers, Advanced Nurse Practitioner/Independent Prescriber, Clinical Psychologists, Cognitive BehaviouralTherapists and Support Workers. We are proud to be committed tothe Triangle of Care, with many staff trained in Family Interventions,fostering a truly collaborative environment.

In this rewarding role, you will empower individuals toreclaim their lives by reconnecting with social networks and support systemsthat are often disrupted during the early stages of psychosis.

We are passionate about the recovery model and activelyvalue lived experience as an essential part of our teams expertise.

We are seeking compassionate individuals who put patientsat the centre of everything they do, communicate well with others, and areeager to contribute to innovative, person-centred care.

Main duties of the job

As part of your role, you will help patients access thesupport they need to address their social, physical, and mental healthneeds, promoting recovery, independence, and social inclusion. You willcollaborate closely with teams across both Primary and Secondary care,enhancing our service provision and encouraging engagement. You will have theopportunity to work both independently and as part of our multidisciplinaryteam, contributing to group activities and family interventions that make areal difference.

You will also play a vital role in supporting patientsphysical health by carrying out monitoring such as measuring blood pressure,height and weight, and using a Point of Care blood test machine.

Were looking for genuine applicants who meet the essential criteria and can clearly show in their own words, why theyre right for this Band 3 Support Worker role.

Your supporting information must be personal, accurate, and specific to your own experience. Applications that are generic, AI-generated, or incomplete will not be shortlisted.

This role involves regular visits across Exeter and East Devon, including remote rural and community locations where public transport may be limited or unavailable. You must be able to reliably travel to and from these areas as part of your duties.

Due to the part time nature of this role, We can not offer visa sponsorship for this post due to not meeting the salary threshold.

All experience and qualifications will be verified if shortlisted.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please note the vacancy may close without notice if we receive high volumes of applications so do not delay in submitting your application. No further applications will be accepted once closed.

A full Job Description is included in the supporting documents.

If you need reasonable adjustments, including assistive technology, please let us know.

We look forward to hearing what makes you a great fit for our team

If successful, you will manage a small caseload under the guidance of keyworkers, actively participating in interventions and planned activities. You will also provide support, advice, information, and education to service users, as well as carry out physical health monitoring for clients.

Person Specification

Experience

• Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services.
• Previous care experience with people who have Mental Health difficulties.

Qualifications

• Basic Education
• To complete the Care Certificate within the first 6 months of employment, unless already obtained or evidence of equivalent.
• NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
• Other evidence of training or development relevant to working within mental health settings.

Knowledge and skills

• Demonstrate an ability to make and sustain professional therapeutic relationships.
• Good communication and listening skills.
• Ability to work with people in a group and individual basis.
• Able to work in a team effectively.
• Mobility throughout the area covered by the trust.
• Awareness of safeguarding principles.
• IT Skills.
• Knowledge of mental health and a basic understanding of physical health presentations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.