Band 3 Support Worker

Devon Partnership Nhs Trust; Exmouth; On-site; GBP 23,000 - 26,000; Part time

Job summary

Devon Partnership NHS Trust invites applications for a Mental Health Community Support Worker in Exeter and East Devon, within the STEP team. You will support individuals with early psychosis, promote recovery and social inclusion as part of a multidisciplinary group.

You will conduct physical health checks, collaborate with Primary/Secondary care, and contribute to group work and family interventions while managing a small caseload under guidance.

Qualifications

• Basic education and Care Certificate within 6 months.
• Ability to build professional therapeutic relationships; safeguarding awareness.
• Good communication, teamwork, and IT skills.

Responsibilities

• Manage a small caseload under guidance of keyworkers; participate in interventions and planned activities.
• Provide support, information, and education to service users; carry out physical health monitoring.

Skills

Therapeutic relationships

Communication

Teamwork

Written communication

IT skills

Mobility

Safeguarding

Listening skills

Education

Basic Education

Care Certificate

NVQ Level 3 / QCF Level 3

Tools

IT Tools

Job description

Join us as a Mental Health Community Support Worker within the Specialist Team for Early Psychosis (STEP) in Exeter and East Devon. An exciting opportunity to make a real difference in people's lives as part of a supportive and friendly team. Our Early Intervention services provide evidence-based interventions proven to reduce the risk of illness, using a holistic bio-psycho-social approach. The STEP service is an innovative, specialist multi-disciplinary team working across both adult and young persons services within Devon Partnership NHS Trust. Our diverse team includes Mental Health Nurses, Occupational Therapists, Social Workers, Advanced Nurse Practitioner/Independent Prescriber, Clinical Psychologists, Cognitive Behavioural Therapists and Support Workers. We are proud to be committed to the Triangle of Care, with many staff trained in Family Interventions, fostering a truly collaborative environment. In this rewarding role, you will empower individuals to reclaim their lives by reconnecting with social networks and support systems that are often disrupted during the early stages of psychosis. We are passionate about the recovery model and actively value lived experience as an essential part of our teams expertise. We are seeking compassionate individuals who put patients at the centre of everything they do, communicate well with others, and are eager to contribute to innovative, person-centred care. Main duties of the job As part of your role, you will help patients access the support they need to address their social, physical, and mental health needs, promoting recovery, independence, and social inclusion. You will collaborate closely with teams across both Primary and Secondary care, enhancing our service provision and encouraging engagement. You will have the opportunity to work both independently and as part of our multidisciplinary team, contributing to group activities and family interventions that make a real difference. You will also play a vital role in supporting patients physical health by carrying out monitoring such as measuring blood pressure, height and weight, and using a Point of Care blood test machine. Were looking for genuine applicants who meet the essential criteria and can clearly show in their own words, why theyre right for this Band 3 Support Worker role. Your supporting information must be personal, accurate, and specific to your own experience. Applications that are generic, AI-generated, or incomplete will not be shortlisted. This role involves regular visits across Exeter and East Devon, including remote rural and community locations where public transport may be limited or unavailable. You must be able to reliably travel to and from these areas as part of your duties. Due to the part time nature of this role, We can not offer visa sponsorship for this post due to not meeting the salary threshold., Please note the vacancy may close without notice if we receive high volumes of applications so do not delay in submitting your application. No further applications will be accepted once closed. A full Job Description is included in the supporting documents. If you need reasonable adjustments, including assistive technology, please let us know. We look forward to hearing what makes you a great fit for our team If successful, you will manage a small caseload under the guidance of keyworkers, actively participating in interventions and planned activities. You will also provide support, advice, information, and education to service users, as well as carry out physical health monitoring for clients.

• Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services.

Desirable

• Previous care experience with people who have Mental Health difficulties.

Qualifications Essential

• Basic Education
• To complete the Care Certificate within the first 6 months of employment, unless already obtained or evidence of equivalent.

Desirable

• NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
• Other evidence of training or development relevant to working within mental health settings.

Knowledge and skills Essential

• Demonstrate an ability to make and sustain professional therapeutic relationships.
• Good communication and listening skills.
• Ability to work with people in a group and individual basis.
• Good written communication.
• Able to work in a team effectively.
• Mobility throughout the area covered by the trust.
• Awareness of safeguarding principles.
• IT Skills.

Desirable

• Knowledge of mental health and a basic understanding of physical health presentations.

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.