Community Support Worker

Pennine Care; Cheadle; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working

Continued Professional Development (CP

Research involvement

Wellbeing service

Staff discounts

Job summary

Pennine Care NHS Foundation Trust is seeking a Community Support Worker to join the Early Intervention Team. The role focuses on delivering socially inclusive mental health services to individuals experiencing first episode psychosis, with duties ranging from health referrals to supporting personal goals and independence.

You will assess needs, coordinate with practitioners, and help service users access education, employment and housing services, while maintaining documentation and engaging

Qualifications

• NVQ 3 or equivalent experience.
• Commitment to undertake continuing personal development.
• Evidence of recent further development/training.

Responsibilities

• Highlight health concerns to Care Coordinator, GP and Consultant Psychiatrist.
• Refer clients for appropriate interventions and health advice.
• Assist in planning and evaluating individual care plans.
• Support service users in engaging with benefits, employment, housing and substance misuse services.
• Promote independent living and provide practical help and emotional support.
• Provide health promotion information and support.
• Monitor service users’ mental state and escalate concerns as needed.
• Report progress and early signs of relapse to the team.
• Maintain accurate documentation per Trust policies.

Skills

Listening

Communication

Empathy

Care plan implementation

Creative problem solving

Education

NVQ 3

Continuing professional development

Evidence of recent training

Job description

All our live jobs are listed here. If you can't find the job or role you're looking for, please do check back or register your interest for jobs so we can keep you posted.

Main area Support Worker Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday, 9am - 5pm) Job ref 311-S779-26-A

Site Councillor Lane Resource Centre Town Cheadle Salary £25,760 - £27,476 PA, pro rata Salary period Yearly Closing 22/10/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.

Main duties of the job

Main duties of the job

• To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
• To refer clients for appropriate interventions and offer health advice
• To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
• To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
• To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
• Provide information and support with health promotion
• Support the Early Intervention Team Practitioners in monitoring the service users’ mental state, level of functioning and progress and escalating any concerns.
• To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
• Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
• Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
• Provide information and support to family, friends and carers of service users.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see the attached details job description and person specification for more information on the job description and the main responsibilities.

Person specification

Education/Qualifications

• NVQ 3 or equivalent experience
• Commitment to undertake continuing personal development
• Evidence of recent further development/training

Experience

• Experience of undertaking a supportive role
• Experience of working with individuals with mental health needs
• Experience of working with individuals in distress

Knowledge

• Understanding of mental health issues and how these impact on individuals
• Understanding of confidentiality and data protection issues
• Awareness of local services
• Knowledge of benefits / employment systems
• An understanding of the mental health system

Skills and Abilities

• Ability to listen effectively
• Good written and verbal communication skills
• Ability to empathise with service users
• Ability to implement care plans for individuals with the support of others as appropriate
• Ability to create innovative solutions to help empower service users