Support Worker

DIMENSIONS CYMRU LIMITED; Drayton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

30 days annual leave

Overtime uplift

Flexible shift patterns

Career progression

Life Assurance

Company Pension

Training

Enhanced DBS

Job summary

DIMENSIONS CYMRU LIMITED is seeking a compassionate Support Worker in Drayton, Norfolk NR8. The role involves providing full personal care, medication support, and meal preparation for three adults with complex needs in a supported living setting. A full UK manual driving licence is required and shifts include days, sleep-ins and weekends.

You will work with a caring, proactive team to ensure safety, dignity and quality of life. Training is provided for specialist equipment and feeding support.

Qualifications

• Have a caring and person-centred approach.
• Be comfortable providing full personal care.
• Be willing to learn and use specialist equipment.

Responsibilities

• Provide full personal care and assistance with medication.
• Assist with meals and specialist feeding support.
• Support with mobility using hoists and equipment; promote wellbeing.

Skills

Caring approach

Patient demeanor

Strong communicator

Flexible working

Full UK manual driving licence

Job description

About Dimensions

At Dimensions, you can bring your whole self to work – and be celebrated for it. Guided by respect and strengthened by partnership, you’ll belong to a community that values difference, listens deeply and acts with kindness. With integrity at the heart of what we do, and the right tools, adjustments, and opportunities, you’ll have everything you need to thrive. Together, we’ll keep building a workplace where everyone feels seen, supported, and truly included. Because when you can be you, we can make an even greater difference – together.

About the role

• Support Worker
• £13.45 per hour
• Full time -37.5 hours per week
• Drayton, Norfolk, NR8
• Full UK manual driving licence.

This is a rewarding opportunity to support three older adults living in a supported living bungalowe. The people we support have complex physical health needs and require thoughtful, person‑centred support from a team that is caring, proactive and committed to getting the little things right. No two individuals are the same, and you'll take the time to understand each person's routines, preferences and support needs. Whether you're supporting someone to enjoy time in the garden, accompanying them to appointments such as hydrotherapy, assisting with meals, or simply ensuring they are comfortable and happy in their home, you'll play an important role in their daily lives.

The role involves providing full personal care, supporting with medication administration, meal preparation and specialist feeding support. Two of the people we support have SALT guidelines in place, and one person receives nutrition via a PEG feed, with full training provided. All three individuals use wheelchairs, and you'll make use of a range of specialist equipment including overhead tracking hoists, mobile hoists, a changing bed and a specialist bath. We're looking for people who can combine compassion with confidence. You'll need to be comfortable supporting people with complex needs, working in a hands‑on environment and promoting wellbeing through safe, high‑quality care.

The role requires flexibility to work a mixture of shifts, including days, sleep‑ins and alternate weekends. Typical shifts include: 7:00am - 8:00pm, 8:00am - 8:45pm and long days with a sleep‑in.

A full UK manual driving licence is essential, as you'll be required to drive the Motability vehicles used by the people we support to access appointments. There may also be opportunities to work across nearby homes, providing additional variety and experience within your role.

About you

We're looking for someone who is compassionate, patient and genuinely motivated by supporting people. You'll be someone who is confident, proactive and able to remain calm in a busy environment. As you'll be supporting people with a range of physical health needs, you'll need to be comfortable providing hands‑on support and following specialist care plans, with full training provided. To be successful in this role, you'll:

• Have a caring and person‑centred approach.
• Be comfortable supporting with full personal care.
• Be willing to learn and use specialist equipment, including overhead tracking hoists, mobile hoists and other manual handling equipment.
• Be confident supporting people with complex health needs, including PEG feeding, epilepsy and SALT guidelines (full training provided).
• Be able to work flexibly, including long days, sleep‑ins and alternate weekends.
• Hold a full UK manual driving licence and be confident driving Motability vehicles.
• Be a strong communicator who can work effectively both independently and as part of a team.
• Have a positive attitude and be willing to provide support across nearby homes when required.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place