Support Worker

NHS Jobs

Crewe

On-site

GBP 18,000 - 19,000

Full time

2 days ago
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Benefits offered by this job

£13.15–£13.70 per hour
Full-time hours: 42 per week
Mixed 12-hour shift pattern
Flexible working with overtime
Wellbeing centre
Cycle to Work scheme
Recruitment referral scheme

Job summary

Cygnet Nield House in Crewe is seeking a dedicated Support Worker to provide practical, emotional and therapeutic support to women with mental health needs. The role focuses on person-centred care, safeguarding and collaboration with nurses and clinicians.

The ideal candidate will be calm, compassionate and capable of building strong relationships with service users, while learning and growing within a supportive mental health environment.

Qualifications

  • We are looking for people who are genuinely driven to make a difference.
  • Caring, confident and compassionate
  • Experienced in care or able to bring strong transferable skills
  • A clear communicator and good team player
  • Sensitive, intuitive and respectful
  • Calm, patient and resilient
  • Motivated to learn, develop and grow your career with Cygnet

Responsibilities

  • Offering enhanced care using a flexible, person-centred approach
  • Providing guidance and encouragement through physical and emotional support
  • Building positive, professional and trusting relationships with service users
  • Learning about each individual's specific needs and supporting them in the most appropriate way
  • Assisting with medical and welfare needs
  • Reporting medical and welfare concerns as required
  • Supporting safeguarding practices and maintaining professional boundaries
  • Helping to maintain a safe, clean and therapeutic environment
  • Encouraging independence, confidence and positive daily routines
  • Working closely with nurses, clinicians and wider colleagues to deliver outstanding care

Skills

Calm under pressure
Good communicator
Team player
Empathy
Care experience
Resilience

Job description

This role is ideal for someone who already has some experience supporting people, or who has developed strong transferable skills in another people-focused environment. You may have worked as a: Support Worker Healthcare Assistant Mental Health Support Worker Care Assistant Residential Support Worker Recovery Worker Teaching Assistant Youth Worker Customer Service Advisor Hospitality or retail colleague Security Officer Community volunteer Family carer. If you are calm under pressure, a good communicator and passionate about helping people, we can support you to build a meaningful career in health and social care.

Your Day-to-Day

As a Support Worker at Cygnet Nield House, you'll provide practical, emotional and therapeutic support to women with mental health needs.

Your responsibilities will include:
  • Offering enhanced care using a flexible, person-centred approach
  • Providing guidance and encouragement through physical and emotional support
  • Building positive ,professional and trusting relationships with service users
  • Learning about each individuals specific needs and supporting them in the most appropriate way
  • Assisting with medical and welfare needs
  • Reporting medical and welfare concerns as required
  • Supporting safeguarding practices and maintaining professional boundaries
  • Helping to maintain a safe, clean and therapeutic environment
  • Encouraging independence, confidence and positive daily routines
  • Working closely with nurses ,clinicians and wider colleagues to deliver outstanding care
You Are...
  • We are looking for people who are genuinely driven to make a difference.
  • Caring, confident and compassionate
  • Experienced in care or able to bring strong transferable skills
  • A clear communicator and good team player
  • Sensitive, intuitive and respectful
  • Calm, patient and resilient
  • Passionate about empowering women and supporting independence
  • Able to work positively in a mental health hospital environment
  • Motivated to learn, develop and grow your career with Cygnet

You do not need to have worked in a mental health hospital before, but some experience of supporting people, working with challenging situations or helping others through difficult moments would be beneficial.

Why Cygnet?
  • At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.
  • Salary of £13.15 to £13.70 per hour
  • Full-time hours, 42 hours per week
  • Mixed 12-hour shift pattern
  • Flexible working with opportunity for overtime
  • Regular coaching and appraisal
  • Expert supervision and peer support
  • Employee discount savings
  • Cycle to Work scheme
  • Recruitment referral scheme
  • Wellbeing centre with exercises, recipes, financial advice and mental health support
  • The opportunity to build a rewarding career in mental health care
  • A supportive team environment where your work makes a real difference
Frequently Asked Questions

Where is Cygnet Nield House located? Cygnet Nield House is located at Barrows Green, Bradfield Road, Crewe, Cheshire, CW1 4QW.

What type of service is Cygnet Nield House? Cygnet Nield House is a specialist mental health hospital for women, offering acute mental health support and complex personality disorder services.

Do I need previous care experience? Some experience in care, healthcare, support work or mental health would be helpful, but we are also interested in candidates with transferable skills from people-focused roles.

What transferable skills are useful for this Support Worker role? Useful transferable skills include communication, empathy, resilience, teamwork, patience, problem-solving, remaining calm under pressure and supporting people through challenging situations.

What hours will I work? You'll work 42 hours per week across a mixed shift pattern of 12-hour shifts.

How much does the role pay? The salary is £13.15 rising to £13.70 per hour after 3 months.

Is this a good role for someone local to Crewe? Yes. This is a great opportunity for candidates looking for Support Worker jobs in Crewe, mental health jobs in Cheshire, or a full-time care role in the local area.

Ready to grow your career? If you care about making a difference, we want to talk to you. Pleasenote:successful candidates will be required to undergo an enhanced DBS check. Improving lives together.

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