Support Worker

NHS Jobs; Widnes; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Overtime opportunities

Free meals on-site

24-hour GP helpline

Blue Light Card discounts

Eye tests and on-site benefits

Job summary

Cygnet Paddocks in Widnes is seeking compassionate Support Workers to join a specialist neuropsychiatric rehabilitation team. You will deliver person-centred mental health and rehab support across day and night shifts, including weekends, as part of a dedicated care pathway for men with ABI or neurological conditions.

Applicants should have experience in mental health or care settings, strong communication and teamwork, and a resilient, respectful approach.

Qualifications

• Experience in mental health, care or support settings.
• At least 2 years' relevant experience.
• Calm, compassionate and professional approach.

Responsibilities

• Provide person-centred care and support to service users.
• Assist with daily living activities and therapeutic routines.
• Collaborate with nurses, clinicians and wider team to deliver high-quality care.
• Monitor and report changes in wellbeing and safeguarding concerns.
• Maintain a safe, clean and therapeutic environment.

Skills

Mental health care

Care support

Communication

Teamwork

Resilience

Job description

Helping others improve and turn their lives around there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Make a real difference in mental health and neurorehabilitation Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK. We are looking for outstanding, compassionate and experienced Support Workers with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes. You'll be working 42 hours per week, across days, nights and alternate weekends, making a positive difference to the lives of the people in our care. This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation. The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury. The in‑house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

• Mental Health Support Worker
• Support Worker
• Healthcare Assistant
• Rehabilitation Assistant
• Brain Injury Support Worker
• Complex Needs Support Worker
• Care Assistant
• Residential Support Worker
• Recovery Worker
• Hospital Support Worker

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable. If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

• Week 1: Monday, Tuesday, Saturday and Sunday
• Week 2: Wednesday, Thursday and Friday
• Day shifts: 8:00am to 8:30pm
• Night shifts: 8:00pm to 8:30am

Your Day-to-Day

• Offering enhanced care using a flexible and person‑centred approach
• Providing guidance and encouragement through physical and emotional support
• Building positive, professional and therapeutic relationships
• Learning about each individual's specific needs and supporting them in the most appropriate way
• Assisting with medical, physical and welfare needs
• Reporting medical and welfare concerns as required
• Supporting safeguarding practices and maintaining professional boundaries
• Helping to maintain a safe, clean and therapeutic environment
• Supporting individuals with daily routines, independence and rehabilitation goals
• Working closely with nurses, clinicians and wider professionals to deliver outstanding care

You Are

• Experienced in a similar mental health, care, health care or support setting, ideally with at least 2 years experience
• Genuinely passionate about improving peoples lives
• A confident communicator and good team player
• Calm, resilient and able to respond positively in challenging situations
• Sensitive, intuitive and respectful
• Energetic and motivated to provide a trusting, stimulating and varied environment
• Passionate about empowering people and supporting independence
• Committed to delivering safe, compassionate and person‑centred care

Why Cygnet?

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work.

• £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after 18 months
• 42 hours per week
• A rewarding role with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Paid breaks
• Employee discount savings
• 24-hour free GP helpline
• Discounted gym membership
• Blue Light Card discount
• Free eye tests
• On‑site benefits, including free meals
• Shopping, travel and leisure discounts
• A range of healthcare and financial benefits
• Excellent professional development opportunities
• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Frequently Asked Questions:

Where is Cygnet Paddocks located? Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA8 5UY, in the North West.

Is this role suitable for candidates from Liverpool? Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire.

What type of service is Cygnet Paddocks? Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions.

Do I need mental health experience? Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work.

What hours will I work? You’ll work 42 hours per week across days, nights and alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am.

What is the hourly rate? The role pays £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after 18 months.

Is Cygnet Paddocks rated by the CQC? Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

Successful candidates will be required to undergo an enhanced DBS check.