Support Worker

Cartrefi Cymru Co-operative; Colwyn Bay; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training & development

25 days annual leave

Health and Wellbeing programme

Company pension

Benefits platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative is seeking a Support Worker in Colwyn Bay to help individuals make everyday choices and achieve personal goals. You will enable participation in activities, provide practical support with finances, housing, and community connections.

Training is provided; no experience required. A full driving licence is essential for transporting clients to activities, with mileage paid at 55p per mile. We welcome applicants with patience, empathy, and strong teamwork skills.

Qualifications

• No experience required; full training provided.
• Patience and empathy are essential.
• Ability to support intimate personal care with respect and dignity.
• Strong communication and teamwork skills.
• Must be able to speak on behalf of others to professional people.
• Good written skills and the ability to record events with empathy and meaning.
• Full driving licence is essential for transporting individuals to appointments and activities; mileage paid at 55p per mile.

Responsibilities

• Actively support individuals in making their own choices and goals.
• Empower people to follow through on their choices and participate in structured activities.
• Provide practical support to help with paying bills, maintaining homes, and staying connected with friends and family.

Skills

Patience

Empathy

Communication

Teamwork

Driving licence

Record keeping

Job description

Role

Support Worker

Location

Colwyn Bay, Conwy

Hours

We have both part time and full time hours, please speak to us about the hours you are looking to do. Your shift pattern will include weekends and sleep-ins.

Salary

£13.59per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract

Permanent

What you’ll be doing

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you'll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkablethrough enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

No experiencerequired as fulltraining is provided. We’ll love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have afull driving licence - essentialfor transporting individuals to appointments and activities
• have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their familiesWe’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We've made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing