Support Worker

Iris Care Group; Cardiff; On-site; GBP 22,000 - 27,000; Full time

Job summary

Iris Care Group is looking for a full-time Support Worker to provide care for individuals with complex mental health needs in Pentyrch. The position involves daily support tasks, fostering relationships with service users, and ensuring technical support and safeguarding. Ideal candidates will possess relevant certifications and experience in the field.

Qualifications

• Experience as a Support Worker providing technical support.
• Ability to work on-site and provide hands-on support.
• Compassionate and patient approach, experience in mental health care beneficial.

Responsibilities

• Provide support and care to individuals with complex mental health needs.
• Communicate effectively with service users to foster positive relationships.
• Offer technical support and ensure safeguarding procedures are followed.

Skills

Interpersonal Skills

Communication

Safeguarding knowledge

Education

Relevant certification in healthcare or social work

Job description

Company Description

Iris Care Group is an experienced and innovative organization offering specialist care, education, and treatment services for individuals with complex mental health needs and personality disorders. Our ethos is based on helping each person achieve a life worth living through positive care and therapeutic intervention. We provide assessment, treatment, and rehabilitation in our hospitals, and residential and day placement education in our specialist autism college. Our community homes offer high-quality accommodation for more independent living. We believe in motivating the people we support toward greater self-responsibility and engagement in therapeutic opportunities.

Role Description

This is a full-time on-site role for a Support Worker located in Pentyrch. The Support Worker will provide support and care to individuals with complex and enduring mental health needs, personality disorders, or other specialist care needs. Daily tasks include offering technical support, safeguarding, communicating effectively with service users, and employing interpersonal skills to foster positive relationships.

Qualifications

• Experience as a Support Worker and in providing Technical Support
• Strong Interpersonal Skills and Communication abilities
• Knowledge and experience in Safeguarding
• Ability to work on-site and provide hands-on support
• A compassionate and patient approach
• Experience in mental health care is beneficial
• Relevant certification or training in healthcare, social work, or related fields