Clinical Support Worker / Echo Assistant - Cardiac Physiology

Transformationunitgm; Cardiff; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading health board in Cardiff is seeking a Clinical Support Worker / Echo Assistant to join their Cardiac Physiology team. The role involves supporting patients, working closely with medical staff, and contributing to the development of non-invasive cardiac services. Ideal candidates will have strong interpersonal skills, relevant qualifications, and a commitment to high-quality patient care. This opportunity not only offers professional growth but also the chance to make a significant impact on patients' lives.

Benefits

Full training and induction programme

Personal development plan

Qualifications

• Candidates should have good organisational and practical skills.
• Experience in clerical/admin tasks is preferred.
• Ability to support team working is essential.

Responsibilities

• Assist in cardiac physiology services and support patient care.
• Work under professional guidance in the department.
• Engage in service development and skills training.

Skills

Organisational skills

Interpersonal skills

Education

Four GCSEs Grades A-D including English

NVQ level 2/3 in a healthcare related subject

Tools

Hospital patient management systems

Job description

Employer Cardiff and Vale University Health Board Employer type NHS Site University Hospital of Wales Town Cardiff Salary £23,970 per annum Salary period Yearly Closing 17/06/2025 23:59

Clinical Support Worker / Echo Assistant - Cardiac Physiology

Band 2

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

· We are kind and caring

· We are respectful

· We have trust and integrity

· We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

A vacancy has arisen for a Band 2 Clinical Support Worker / Echocardiography Assistant within Cardiothoracic Services at C&VUHB.

Main duties of the job

The Cardiac Physiology Department is a vibrant and busy department providing tertiary services to South Wales.

We offer a dynamic, friendly working environment, full training and induction programme and an individual personal development plan to guide your development within the role.

There is a strong emphasis on both professional and service development withinthe Cardiothoracic Directorate,with opportunities to gainskills and qualifications in ournon-invasive services.

The successful applicant will be expected to work at the University Hospital of Wales.

We are searching for an individual who share our values:

- Kind and Caring
- Respectful
- Trust and Integrity
- Personal Responsibility

Applications are invited from candidates who are enthusiastic, well-motivated and innovative, with good organisational and practical abilities.

Candidates should possess well developed interpersonal and communication skills with an ability to support individual and team working.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

• Four GCSE’s Grades A-D which must include English
• NVQ level 2/3 in a healthcare related subject or equivalent

Experience

• Experience of working / dealing with the general public
• Clerical / admin experience
• Competent use of computers

Skills

• Good organisational skills and ability to prioritise

Specialist Knowledge

• Knowledge of hospital patient management or similar IT system
• Understanding of Data Protection and confidentiality

Personal Qualities

• Effective interpersonal skills.
• Able to work as part of a multidisciplinary team and independently
• Friendly & approachable manner
• Ability to work calmly under pressure

Other

• Commitment to providing a high quality patient centred service
• Flexible approach to role and working hours to meet service demands
• Ability to speak Welsh

MANAGING YOUR APPLICATION:

We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated. We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Sophie Moosavi Job title Lead Cardiac Physiologist - Echocardiography Email address [e-mail] Telephone number 02920 745489