Support Worker

Look Ahead; Bracknell; On-site; GBP 25,000 - 30,000; Full time

Job summary

Look Ahead is seeking a compassionate Support Worker for the Young People service in Bracknell. This role focuses on providing essential support to youth, enhancing their skills through community engagement and personalized planning, all within a committed and inclusive work environment. Join a not-for-profit organization dedicated to transforming lives, with significant opportunities for professional development.

Benefits

Annual Leave

Pension schemes

Staff discounts

Healthcare

Career progression

Qualifications

• Experience working with young people is essential.
• Ability to cope positively with challenging behaviors.
• Open to feedback and dedicated to self-development.

Responsibilities

• Provide support to customers for developing life skills.
• Promote social inclusion and independent living.
• Ensure adherence to health and safety policies.

Skills

Social interaction

Approachable behavior

Organisation

Resilience

Teamwork

Customer-focused

Motivation towards improvement

Education

NVQ Level or equivalent experience in the social care sector

Job description

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We’re looking for a kind, compassionate and resilient Support Worker to join our Young People service in Bracknell.

Salary: £XX, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping youth thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you’ll do:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
• Proactively manage risk and safety both in and outside of their physical living environment
• Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
• Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
• Involving customers in the design, development and delivery of the service
• Empowering customers to ensure they receive the service and benefits they are entitled to
• Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
• Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
• Adhering to all other Look Ahead’s policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

What you’ll bring:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is essentially customer–focused
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Ability to cope positively with challenging and diverse behaviours
• NVQ Level or equivalent experience in the social care/charity sector
• Experience working with young people

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over X services, providing support to around Y customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.