Support Services & Payments Coordinator - Hybrid

Woodland Trust; South Kesteven; Híbrido; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension

Life Assurance

Flexible and hybrid working options (7

Resumo da oferta

The Woodland Trust is seeking a Support Services Administrator at our Grantham Head Office to deliver a high standard of supporter service. You’ll handle enquiries, payments and general administration across phone, email and post.

This full-time role (37.5 hours) offers a friendly team, flexible hybrid working between 7am–7pm, and benefits including pension, life assurance and generous annual leave. You will assemble letters, membership packs and Trust information, manage post, and protect data

Qualificações

• Experience delivering high-standard customer service.
• Strong administration and data-entry skills with great attention to detail.
• Proficient IT skills and Microsoft Office suite.
• Ability to organise workload and work as a team.

Responsabilidades

• Respond to enquiries and handle payments and admin tasks across channels.
• Maintain accurate records and process supporter communications.
• Prepare and send communications and materials such as letters and membership packs.
• Process post and courier items efficiently.
• Support colleagues and stakeholders and attend meetings as required.

Conhecimentos

Customer service

Administrative tasks

Data entry

IT skills

Microsoft Office

Ferramentas

CRM system

Descrição da oferta de emprego

The Woodland Trust is seeking a Support Services Administrator at our Grantham Head Office to deliver a high standard of supporter service. You’ll handle enquiries, payments and general administration across phone, email and post.

This full-time role (37.5 hours) offers a friendly team, flexible hybrid working between 7am–7pm, and benefits including pension, life assurance and generous annual leave. You will assemble letters, membership packs and Trust information, manage post, and protect data