Support Services Manager

Niyaa People; Nottingham; On-site; GBP 36,000 - 41,000; Full time

Job summary

Une opportunité passionnante de rejoindre une équipe dynamique en tant que Support Services Manager pour gérer des services de soutien en santé mentale et sans-abrisme. Ce rôle vous permettra d'avoir un impact significatif sur votre communauté grâce à une approche centrée sur le client et des compétences en leadership.

Qualifications

• 3+ ans d'expérience à gérer des services et des équipes.
• Engagement envers l'égalité, la diversité et les soins informés par le traumatisme.
• Permis de conduire britannique complet et accès à un véhicule.

Responsibilities

• Assurer une livraison de service centrée sur le client.
• Gérer les services de logement et de maintenance.
• Diriger et développer une équipe diversifiée.

Skills

Partenariat et réseautage

Communication

Leadership

Administration

Job description

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Job Opportunity: Support Services Manager

Location: Nottinghamshire.
Type: Full-Time
Salary: £36,000-£41,000

Role Overview:

Join our client's dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health support services, including a mental health helpline, crisis house, and out-of-hours homelessness provision.

Key Responsibilities:

• Ensure trauma-informed, customer-centered service delivery.
• Address and learn from complaints promptly.
• Foster equality, diversity, and individual rights.
• Maintain strategic relationships with partners and funders.
• Manage housing services, including property maintenance and tenant support.
• Lead, develop, and support a diverse staff team.
• Ensure compliance with operational policies and quality standards.

Requirements:

• 3+ years of experience managing services and teams in a housing or support setting.
• Strong partnership and networking skills.
• Excellent communication, leadership, and administrative skills.
• Commitment to equality, diversity, and trauma-informed care.
• Flexibility to work various hours and travel between sites.
• Full UK driving licence and access to a vehicle.

Apply to make a real impact in your community!

If you would like to know more about this role, give Tiyana a call on 0121 790 0980.