Support Security Officer

Mitie Group plc.; Barnstaple; In loco; GBP 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

£14.90 per hour

20% colleague discount (after a qua l?

Company-funded SIA licence renewal

Share Incentive Plan

Descrizione del lavoro

M&S is seeking a Security Officer to create a safe, welcoming and secure environment for customers and colleagues. In this fast-paced retail setting you’ll stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores and products.

You’ll be a visible presence, deter loss, respond to incidents, and support safe ways of working. You’ll use store technology, including mobile reporting systems and body-worn cameras, to help operations and

Competenze

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• Genuine passion for customer service and keeping people safe.
• All candidates must be able to provide a 5-year checkable work history within the UK.

Mansioni

• Maintain a visible security presence to deter theft.
• Respond to incidents and support safety procedures.
• Protect people, stores and products while delivering service.
• Utilize store technology, including mobile reporting systems and body-worn cameras.
• Ensure a calm, professional response in emergencies.

Conoscenze

Security awareness

Customer service

Communication skills

Calm under pressure

Proactive mindset

Formazione

SIA licence (desirable)

Descrizione del lavoro

Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure.

-At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.

-Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.

-You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment.

Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.

-You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently.

-Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.

-Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed.

What we're looking for

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

All candidates must be able to provide a 5-year checkable work history within the UK.

This is a role where service, safety and professionalism come together every single day.

Excellent Benefits

• £14.90 per hour
• 20% colleague discount (after a qualifying period)
• Company-funded SIA licence renewal
• Share Incentive Plan