Support Secretary

Northern Care Alliance NHS Foundation Trust; Heywood; On-site; GBP 26,000 - 27,000; Part time

Job summary

The Northern Care Alliance NHS Foundation Trust seeks a Support Secretary to join the Community Paediatric Service. You will provide professional, confidential administrative support, including audio typing, minute-taking and document formatting for consultants and health professionals.

We look for excellent IT skills, strong organisation and teamwork, and NHS experience is preferred. The role is part-time (30 hours per week) based in Heywood with a competitive benefits package.

Qualifications

• RSA 3 / NVQ3 or equivalent IT or admin qualification.
• Good level of general education.
• Experience using Microsoft Office applications.
• Audio typing experience/qualification.
• NHS or healthcare/public sector experience preferred.

Responsibilities

• Provide confidential admin support including typing of letters, reports and policies.
• Work with other admin colleagues and support staff.
• Audio-typing and formatting of clinical letters and reports.
• Take minutes of meetings and distribute to staff.
• Maintain and organise confidential information and training records.

Skills

Audio typing

Microsoft Office

Minute taking

Administrative support

Communication skills

Organisational skills

Education

RSA 3 / NVQ3

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Northern Care Alliance NHS Foundation Trust

Support Secretary

The closing date is 17 November 2026

We areseekinga highly motivated and enthusiastic Support Secretarywho can provide excellent secretarial and administration skillstojoin our dedicatedSecretarial Team within the Community Paediatric Service.

The roleinvolves supportinga team ofConsultantsand other health professionals.You should have excellentaudiotyping skillsand experience (preferably within an NHS setting)and be computer literatewith a broad experience of Microsoft Office packages.You will need to behighlyorganised witha flexible approach to yourwork and have excellent communicationand team working skills.You will need to beself-motivated to manage your ownworking time effectively.

Main duties of the job

• Provide professional, comprehensive and confidential administrative support to the relevant health professionals and their team. This includes: Typing and formatting of correspondence, clinicalletters, reports and policies from handwritten, dictated, paper, or electronic information in line with Trust corporate guidelines.
• Work collaboratively with other administrative colleagues andsupport staff.
• Audio-typing, copy typing and formatting of clinical letters and reports where follow up actions as required.
• Meeting timescales as directed by your line manager.
• Take minutes of meetings, type and distribute to all members of staff
• Word processing, which may include letter, memos, notes, record cards, messages and email communication.
• Collate, provide, receive and appropriately store (manually and electronically) sensitive and confidential information,
• Maintain administrative systems set up in team offices to ensure an organised and efficient working environment for staff.
• Responsible for assisting with the booking of team training and responsible for maintaining local training records
• Attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of the Trust.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Person Specification

Qualifications & Training

• Good level of general education
• RSA 3 / NVQ3 or equivalent, e.g. Information technology qualification, or training or relevant business or administration qualification

Knowledge, Skills & Experience

• Working experience of Microsoft software.
• Producing high quality reports and documents using the necessary Microsoft Office Suite applications (Excel, PowerPoint, Word and Outlook).
• Minute and note taking experience
• Demonstrative experience working within an administrative role.
• Sound knowledge of office procedures, systems and practices.
• Organisational skills
• Good verbal and written skills
• Ability to communicate and liaise effectively with a diverse range of people, including managers, staff partners, other organisations and individuals
• Ability to prioritise workload effectively
• Excellent spelling, grammatical, composition and numeracy skills
• Excellent keyboard skills
• Planning and organisational skills to prioritise and manage own workload, working independently as required.
• Audio typing experience / qualification
• Ability to work flexibly
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trusts Equal Opportunities and Equality and Diversity policies
• NHS or healthcare experience or experience of working in public sector
• Experience of using an electronic patient appointment and record system
• Ability to analyse large sources of data and produce into meaningful information, graphs and charts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northern Care Alliance NHS Foundation Trust

£25,760 to £27,476 a yearPart Time - 30 Hours per week